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Celine RETARDATO

VILLIERS SUR MARNE cedex

En résumé

- Adaptable
- Autonomous
- Organized
- Persevering
- Effective listening skills
- Able to speak and write clearly
- Willingness to co-operate with others





Mes compétences :
Adobe Photoshop
Adobe Illustrator
Microsoft Office

Entreprises

  • Bricorama - Assistante achat

    VILLIERS SUR MARNE cedex 2017 - maintenant

  • Le Groupe La Poste - International customer service assistant

    Paris-15E-Arrondissement 2015 - 2016 Temp with Adecco téléservices
    - Providing information
    - Tracking and tracing international mails and parcels
    - Lodging claims

  • CFA SUP 2000 - Commercial and administrative assistant

    Saint Maurice 2014 - 2014
    - Organizing exhibitions : “Séminaire des partenaires” and “Salon de l’apprentissage”
    - Marketing tasks : Creating and analyzing surveys;
    - Doing PowerPoint presentations;
    - Administrative tasks : Establishing the apprentices’enrollment, filling out contracts, contacting the corporates, and the universities, writing invoices, letters and email, sending faxes

  • ESAT des beaux arts - Prospect manager (Marketing internship - DUT TC)

    2013 - 2013 In charge of making feasibility studies for several projects in order to set up a new trade policy
    - Collecting and analyzing data;
    - Doing surveys;
    - Developing a new communicating strategy;
    - Prospecting for new customers and new suppliers;
    - Updating data base and information

  • Interlogement 93 -  Agent on an emergency call center for homeless people (N°115)

    2008 - 2012
    - Listening to homeless people ;
    - Providing them information and advising them;
    - Sending them to housing facilities and hotels;
    - Writing the social follow up and the social assessment;
    - Booking rooms and taxis;
    - Coordinating;
    - Writing staff meeting reports;
    - Training new agents

  • Techcity Solutions - Technical support representative

    2005 - 2007 In charge of diagnosing and resolving technical hardware and software issues involving internet connectivity, email clients, and VOIP;
    - Assisting Orange end-users with navigating around application menu
    - Assisting them to set up the Orange devices;
    - Offering alternative solutions where appropriate with the objective of retaining customers business;
    - Accomplishing work objectives

Formations

Réseau

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