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Atout France
- Trade Marketing Manager
Paris
2013 - maintenant
Establishing and developing marketing strategies and action plans to promote FRANCE as a tourist destination.
Coordinating corporate travel and itineraries in France for local travel agents and tour operators
- Organising consumer and corporate events for the travel industry
• 23 August 2013: "An intimate lunch in Paris"
Press luncheon promoting the Hotel George V in Paris
• 02-05 September 2014: French Travel Workshops
Coordinating more than 80 local and french exhibitors in Sydney, Melbourne and Auckland (Tourist Boards, Region Boards, hotels, DMC, etc)
More than 1500 travel agents and tour operators attending
• 01 September 2014: Soiree Monaco
Organising a Gala Dinner for 350 pax, prepared by Alain Ducasse, in the Sofitel Sydney Wentworth
Coordinating more than 10 sponsors representing the tourism industry (Air France, Accor, etc.) and luxury brands (Christian Dior,Perrier Jouet, Christofle; etc), managing the sales and the entire guest list, and monitoring accommodation for our VIP guests
• 08 September 2014: Magic in the Moonlight (Woody Allen)
In charge of organising a movie premiere for 250 pax to promote the French Riviera, Antibes and Cannes
In relation with partners as much as with suppliers to set up an outstanding cocktail followed by a movie screening
- Publishing consumer and trade magazines
• Yearly consumer magazine "Rendez-vous en France"
Responsible for the advertising sales
Monitoring and following the budget
- Developing and managing advertising campaigns for Trade and Consumers
• October 2013: Impressionism cinema campaign
Promoting the region of Paris, with the sponsorship of Paris Region, Air France and Galeries Lafayette
3000 spots in Sydney, Melbourne and Brisbane
500 000 viewers
- Generating a high level of partnership
• Finding sponsors and partnership of local and French brands and elaborating for them a clear marketing action plan to enhance their brands towards potential Australian travellers and travel agents.
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Hotel de la Paix - La Rochelle
- General Manager Assistant / Assistante de Direction
2013 - 2013
o Management: responsible for the hotel in the absence of the director, management of a team of 10 people, took decisions and initiatives as upgrading a client, resolving issues or complaints, granting discounts when necessary
o E-marketing: creation of a Facebook page (designed a new logo, made a short but efficient description of the establishment, etc) in order to promote the hotel through online communication tools; provided 100 fans within a week, regularly published special offers or pictures, responded to clients’ posts, etc.; with the aim of attracting new customers and retaining previous guests.
Also managed room allotments on Booking.com.
o Hospitality: sales, reservations, welcoming clients, phoning, e-mailing, check-in and check-out , taking charge of their stay
o Administrative tasks: invoicing, accounting, salary slip, scheduling, orders to suppliers
o Catering: monitored breakfasts and meals
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Hôtel de Paris
- Front Desk Receptionist / Réceptionniste
2012 - 2012
o Hospitality
o Event planning: seminars, show rooms, cocktails, meetings, receptions, meals
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Vix Technology
- Secretary / Secrétaire (bilingual French/English)
Besançon
2012 - 2012
Administrative tasks, phoning
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Cultural Care
- International Experience in the USA / Experience à l'étranger - Etats-Unis
2010 - 2011
Au Pair in an American family
o Sole responsibility of two children of 3 years old and 8months (preparing lunch, taking them to school, looking for new activities
Hostess server in an American Bar Restaurant
o Communication: taking order from customers, reporting complaints to cooks and managers, improving my English and Spanish skills with native speakers
o Service: taking care of the clientele, learning how to satisfy their needs, coping with stress at busy shifts
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Salaun Holidays
- Product Manager / Forfaitiste
2009 - 2010
o Design flexible tour packages for private groups, meeting their requirements and profile
o Negotiation with suppliers
o Quote and reservations
o Preparation of confirmation kits and final documents
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Salaün Holidays
- Travel Consultant / Conseillère en voyages
2009 - 2009
Sales and bookings of travel packages, flight tickets, hotels, etc.
o Advise customers on destinations and tourism organisations (airlines, rental cars, DMC, hotels, etc) further to their profile, budget and needs
o Plan, prepare and cost itineraries for clients
o Make travel, accommodation and related bookings (rental cars, flight tickets, hotels)
o Issue tickets for travel, accommodation vouchers and all relevant documentation
o Provide advice about luggage limits and insurance, medical, passport, visa and currency requirements
o Deal with customer complaints
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Europalia (Tenerife - Canary Islands, Spain)
- Incoming Agency / Agence réceptive
2008 - 2008
Internship / Stage
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Nouvelles Frontières (Groupe TUI)
- Travel Agent Intern / Stagiaire Agent de Voyages
LEVALLOIS PERRET
2008 - 2008
Information, sales, reservation, administrative tasks, Amadeus training
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Monoprix
- Cashier / Hôtesse de Caisse
Clichy
2007 - 2007
