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Christophe LOPEZ

Bezons

En résumé

Mes compétences :
Contact client
Service client
Relations clients
Support client

Entreprises

  • EMC

    Bezons maintenant

  • Netapp - Global Support Account Manager

    Sunnyvale 2012 - maintenant + Work in collaboration with members of the Account Team and Customer Contacts.
    + Escalation for customers critical technical issues
    + Monitor customer open cases during business hours.
    + Prepare periodic reports.
    + Inform the customer about recommendations of the new product features and fixes.
    + Represent NetApp in support meetings with customers as well as represent the customer for Netapp.

  • EMC² - Management client grand compte (après-vente)

    Bezons 2011 - 2012 Gestion du plus gros client grand compte chez EMC en service après-vente (coordinateur, gestion des ressources, planification des opérations, réunion de suivi de compte, mise à jour de la base client, management personnes).

  • EMC² - Team leader / support EMC

    Bezons 2005 - 2011

  • Marine Nationale - Matelot de 1ère classe

    Paris 1998 - 1999

Formations

Réseau

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