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Clémentine FOGLI

SYDNEY

En résumé

Professional with a dynamic personality, sense of initiative. Able to work effectively under pressure and respond to the customer needs accordingly, in order to be a real solution finder.
Able to adapt easily, like to work in a good team spirit.
Background in Airfreight & Seafreight operations (LCL, FCL, Breakbulk, Haz&Non Hazadous Cargo), Customs Clearance, Tariff negotiations with customers, Tender request.


Mes compétences :
Logistique
Gestion de projet
Management

Entreprises

  • Bollore Logistics Australia (Sydney) - Senior Customer Service

    2015 - maintenant

  • SDV Logistics (Singapore) Pte Ltd - Senior Sales Support

    2013 - maintenant Key Account - LVMH Fragrance and Cosmetics
    - Bridge between the Logistics and Operations Department (Controlling Tower)
    - Main Freight contact for the customer
    - Import PO Management / Returns
    - Involved in yearly tender rates
    - Ad-Hoc quotation (import and export)
    - Webportal
    - Cost Simulation
    - Cost Comparison
    - Monthly Reporting / KPI
    - Review the SOPs

  • SDV Logistics (Singapore) Pte Ltd - Team Leader - Customer Service Oil & Gas

    2013 - 2013 Operation/Customer Service:
    > Handling New Customers to grow their business within SDV O&G
    Build a good relationship & Implement processes for their shipments or project,
    Working on current Project in Malaysia & in Vietnam (Hydrocyclone Skid & for final destination Laem
    Chabang, Thailand
    > Handling Operations for FPSO in different locations (Malaysia, Africa, New Zealand, Vietnam...)
    Quotations issuance, tariff negociations with local vendors, network
    Airfreight; Seafreight, Trucking operations (Hazar. + Non Hazar. Goods), Customs clearance
    > Rig Movement Handling from Singapore up to Sattahip Thailand (ATWOOD ORCA):
    Towing Tug Clearance, Crew clearance, Bunkering
    Management:
    > Supervision of a Team of 5 people
    > Internal Reporting to Management (Finance, Operation Controller…)
    > QHSE Representative for O&G department: Conduct internal audit, KPI monitoring, internal documentation
    checking

  • SDV Logistics (Singapore) Pte Ltd - Customer Service Executive - OIL&GAS

    2010 - 2012 - Customer Service Executive - OIL&GAS DEPARTMENT
    Client petrolier dedie - FPSO - relation directe avec le client
    Suivi des PO - expeditions des marchandises sur la Cote d'Ivoire / Congo / Nouvelle Zélande,
    Cotations - Relations avec les operations

    - Representante QHSE + Auditrice interne

  • SDV LI ROISSY CDG / DEPARTEMENT PETROLE - AGENT EXPORT

    2009 - 2010 Client pétrolier dédié
    Exportation vers: CAMEROUN, CONGO, GABON, RDC
    Traitement des dossiers; expéditions; suivi des dossiers et marchandises; relation client

  • SDV LI ROISSY-CDG - ASSISTANTE RESPONSABLE EXPORT

    2009 - 2009 Département export Cargo EST-OUEST / NOUVELLE CALEDONIE
    - Suivi relations client/fournisseurs
    - Creation de dossier, suivi de dossier, taxation
    - Suivi marchandises

  • HALLIBURTON, POINTE-NOIRE CONGO - ASSISTANTE IMPORT

    2008 - 2008 Suivi de dossier import ; suivi des marchandises

  • SDV LI, POINTE-NOIRE CONGO - ASSISTANTE OPERATIONS TRANSIT

    2007 - 2007 - suivi des marchandises ; dossiers client ; dossiers douane

  • HALLIBURTON, PAU - CHARGÉE DE PROJET

    2007 - 2007 - audit interne concernant la policy Halliburton
    - création de base de données

  • AMI CONSULTING (BRISTOL) - CHARGÉE DE PROJET

    2006 - 2006 Entreprise en Angleterre
    - phoning en France et Espagne ; mise à jour de base de données ; de guides

Formations

  • INSEEC

    Paris 2007 - 2009 INTERNATIONAL BUSINESS STRATEGY

    MASTER 2 INTERNATIONAL BUSINESS STRATEGY

  • Institut Formation Supérieur Action Com IFSAC

    Pau 2004 - 2007 LICENCE NEGOCIATEUR COMMERCIAL
    Marketing, Sales - IFSAC, Bachelor Program in Business in Pau (France). Marketing, Market Research Techniques, Sales, Accounting, Communication, Economics, English and Spanish.

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