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Kuehne + Nagel Miami
- Key Account Aviation Logistics Specialist
2014 - maintenant
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Expeditors International
- Airfreight Supervisor Import-Export Bordeaux/Toulouse offices
Roissy-en-France
2011 - 2014
Maintain an effective department organization chart, which is designed for flexibility and growth. Make sure cooperation between Bordeaux (2 team members) & Toulouse (2 team members) staff is maintained and improved. Participate in recruitment process and new hires trainings. Develop operations tools for productivity purpose. Prepare, execute, monitor and update at regular intervals the business plan for the department. Organize Air meetings to communicate department' operational and financial goals. Participate actively in management meeting to fix business objectives. Grant support to the sales team during face to face calls with prospects and during transition calls with new customers, ensuring to build a good relationship between operations and customer staffs. Participate in global customer bids and logistics projects replies in cooperation with global account managers.
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Expeditors International
- Air Lead Agent Bordeaux/Toulouse offices
Roissy-en-France
2009 - 2011
With a determined tactical business plan, I made sure within the Air Team to maintain the highest level of Key Performance Indicators. To increase Bordeaux Branch profitability, I acted as a retention owner with Key Account customers and as a technical sales executive for business development. To maintain competitive offers on spot and regular businesses, I worked with airlines to negotiate more cost effective air spaces.
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Expeditors International
- Road Freight Service Manager SW District
Roissy-en-France
2008 - 2014
As the innovator of the Road Department in the Bordeaux Branch, I promoted, with the support of the network, road transport solutions to overseas customers.
I also developed cooperation with some local trucking partners to offer adapted transportation solutions for business development.
I Worked in synergy with both German, Spanish, UK & Italian Road staffs to optimize hub to hub' truck line hauls.
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Expeditors International
- Air Import & Export Agent Bordeaux office
Roissy-en-France
2008 - 2009
I was in charge of tracking and tracing Air Import shipments and giving timely shipment updates to customers. I prepared import customs entries with the support of the internal customs team. I prepared House and Master Air Waybills, on a Direct and Consolidation basis. I provided the best customer service for Temperature Controlled and AOG shipments that had particular requirements. I negotiated spot quotes with airlines for oversized shipments.
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Expeditors International
- Ocean Import Agent Bordeaux office
Roissy-en-France
2006 - 2007
I was operationally in charge of the Top Order Management account. I tracked, cleared and delivered 100 to 200 containers monthly for this customer. I dealt daily with Shanghai, Ningbo, Hong Kong and Shenzhen staff to coordinate bookings with Chinese suppliers and get timely updates.
