Mes compétences :
Responsable
Manager
Mainframe
Infogérance
Outsourcing
Gestion de projet
Entreprises
Atos
- Client Manager
Bezons2016 - maintenant
Atos
- GLOBAL DELIVERY MANAGER
Bezons2015 - 2016
Atos
- Financial Manager
Bezons2014 - 2015Financial Manager - Airbus Contract - Atos MS France
Set up Billing process - Set up Internal Cost controls - Control and Budget Update - Customer facing negotiation (ER ~25M EUR /year)
Atos
- Deputy Head of Customer Service Delivery
Bezons2013 - 2014Management of 60 Service Delivery Managers
The team worked on more than 150 contracts (Outsourcing/Insourcing/Offshore) for an external revenue 350 M EUR /year
The Service Delivery Manager is on their contracts :
* Accountable on Cost Follow-up and Optimization ;
* Accountable on Budget building and managing (Gap explanation / Forecast update) - Invoicing preparation for the Client Manager ;
* In charge of the Opération Management ;
* Governance Animation / Services Center Animation ;
* Process respect ;
* He is the single point of contact for the customers
I worked a lot to develop the financial aspects to be managed by the team and to develop the relationship between the team members
Strong HR activity due to the turnover
Atos
- Global Service Delivery Manager
Bezons2010 - 2013Management of a Global Outsourced Contract (Retail) (France/UK/Sweden)
* Accountable of the P&L - Budget (ER/year 14,5 million EUR ) - Billing ;
* Accountable of Cost management and optimization ;
* Operation Management ;
* Three Service Delivery Managers (Two in France and One in the UK). ;
* Transversal management of the Customer Relationship for all the Contract (6 Customers : 4 SI Mainframe, 2 SI Open [windows-sql/unix-oracle] and 1 SI AS400). ;
* Management of Services Center (offshore and onshore) and local (+100 people)
* Contract Renewals in 2008 and in 2011
Atos
- Service Delivery Manager
Bezons2006 - 2010Responsible of the Delivery Management for :
* Mainframe's perimeter (France, 2400 mips) ;
* Open's perimeter (50 servers, Windows - Citrix - SQL, Oracle).
Atos Origin Infogérance
- Head of Application Management Team Mainframe
Bezons2003 - 2006* Hierarchic's Management of a Team of 15 (Mainframe - Application Management) ;
* Team Building, Mutualisation of people activities (People came from different companies to build a Joint Venture) ;
* ITIL Process deployment
Lille2013 - 2015Master 2 : Manager du développement commercial
Master 2 – Manager du Développement Commercial – at EDHEC (Strategy, Marketing, Financial, Value création).
• Consulting’s Project : Accompanying the strategic modification of a company (800 employees) – External Audit – Internal Audit – Recommendations
