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Trend Micro
- Sales Operation Manager Southern Europe
Rueil Malmaison
2013 - maintenant
• Support to the Regional VP in defining and applying regional strategies aligned to global needs
• Business consulting role to the different services and managers ( Sales, Marketing, Finance, HR, Legal)
• Management of sales teams annual compensation plans and quotas as well as quarterly sales incentive programs to support business.
• Financial and Business forecasting and reporting for the region
• Management of Region’s P&L and Profitability
• Help technology adoption by Sales Teams. Bring support to the team and ensure data integrity and compliance (Siebel to SFDC)
• Coordinate training delivery to Sales (tool, process, solutions)
• Actively search how to improve, bring corrections to processes, best practices and sales support.
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Trend Micro
- France Sales Operations Manager
Rueil Malmaison
2011 - 2013
•Entity planning for France and Spain for major accounts (10 Major Account Managers and Inside Sales);
•Channel account strategy (team of 5 territory sales Managers and Inside sales)
•Forecast and Sales activity reporting for France and Spain;
•Sales Enablement for France
•Sales process facilitator
•RFP processes and rules set up;
•POC (proof of Concept) planning and lead follow up;
•Marketing strategy, lead generators and event follow-up and reports;
•Global data Integrity, data protection information, employee rights for CNIL regulations in cooperation with HR and IT teams.
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Trend Micro
- Commercial/Siebel Super User
Rueil Malmaison
2006 - 2011
Inside Sales
•Assisting French Major Account Team in the management of their accounts and the realisation of their objectives.
•Managing Government and Education Accounts, 80% of education entities hold at least one Trend Micro Solution
•Working closely with the channel: developing strong relationship to ensure distributor and resellers support
•Helping in the day to day use of the CRM tool
CRM Super User
•Part of the team building regarding the tool (2006-2007)
•Trainer for EMEA VLE Sales team and managers (2006-2007)
•Team leader of the CRM referent team,
•Referent for the use of the tool for all Southern Europe
•Part of all testing taking place around the tool
•Stressing issues and change requests around the tool to the CRM Team after testing and exchanging with the primary users of the tool
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Pom Alliance
- Sales
2003 - 2006
•Increase listed products in the different hypermarkets
•Negotiate operational campaigns along 50 hypermarkets and place the products in end display. The objectives by operational campaign are an average of 70 Tons of product sold with a realisation of +10% of sales,
•Study the launching of new products on the market (reaction of department supervisors, Clients desires/claims, competition analysis)
•CRM Development of reporting and account management tools
