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Delphine LOUBÈRE

LONDON

En résumé

Key achievements:
• Led a strategic global project to manage utilisation, including monthly reporting to the Executive Committee in order to drive high performance culture and busyness as well as lead skills/competencies fungibility and work allocation lines.
• Implemented work allocation system in legal client groups.
• Involved in a global project to produce an expectations framework for lawyers.
• Involved in a global project to streamline client secondments approach, including strategic planning, reward and overall process.
• Produced fee-earning proposals in relation to offering flexible legal resourcing,
• Introduced internal scheme including top 20 recognition award and hot skills reward.
• Advised and supported heads of function on team restructuring including project managing reduncancies programmes
• Managed the outsourcing of the Library and Information services teams from start to finish and managed the TUPE process until the transfer date.

April 2005 to present ASHURST LLP, Paris and London offices
Leading international law firm

(May 2013 to present) Divisional Senior HR Manager EMEA/US, London
• Influence and work closely with key stakeholders (EMEA US divisional heads and practice heads, and heads of function) to assist/lead in delivering the firm's and department's strategies in line with the HR strategy while proposing a commercially focused approach.
• Responsible for all HR matters for Finance division and Expertise department (circa 400 headcount).
• Build and maintain relationships with key stake holders, particular at Partner and divisional head levels
• Lead transformation and manage change by influencing and driving culture change.
• Assist partners to ensure lawyers are engaged, motivated and informed thus aiding retention.
• Implement a consistent approach in resourcing, talent retention, compensation packages and performance management.
• Work closely with, manage and mentor within the HR team: advisers and departmental administrator.
• Collaborate with other HR Managers and the management team EMEA/US and Asia/Pacific as and when needed.
• Encourage global mobility to look at global resourcing and when possible cross division or practices (short or long term assignments, transfers).
• Identify, develop and implement people solutions in line with the firm's and department's strategies (career path, discussion forums / committees, associate expectations framework etc.).
• Manage the annual appraisal process and continuous personal development, salary reviews (including bonus) and divisional headcount and budget.
• Advise on and manage employee relations’ issues, i.e. investigation, disciplinary hearings, appeal process, settlement agreements.
• Contribute to the development of HR practices and processes (review of policies and templates).
• Work closely with Financial Management team and partners regarding financial information (lawyers hours, recovery rates etc.).
• Involved in the recruitment process for some non-lawyer roles (London, Glasgow and Paris offices).

(May 2009 – April 20013) HR Manager, London
Client groups: London based International Finance practice (Banking, Securities and Derivatives) and Knowledge & Learning (Library, Learning and Development and Professional Development).

(December 2008 – April 2009) HR Manager, London
Client groups: London based Securities and Structured Finance and Professional Development.
Additional responsibilities: initiate and undertake project work, identify areas of improvement and facilitate change initiative (intranet pages, interactive organisational charts, welcome packs, departmental website, induction programme, level code review, HR webpages etc.).

(April 2005 to December 2008) HR Manager, Paris, France
Direct report to the Paris Managing Partner
Employment law, recruitment, on boarding and induction, people management (salaried and trainees) including payroll, self-employed relationshi

Entreprises

  • Ashurst LLP - London office - HR manager (business partner model)

    2008 - maintenant International Finance legal practice (30 partners, 88 lawyers, 6 paralegals and 22 secretaries)
    Knowledge and Learning department (50 people): Learning & Development, Library and Professional Development

    Business relationship management
    - Work closely with Departmental Managing Partners and Heads of Function in order to assist delivering the firm's and department's strategies in line with the HR strategy
    - Assist Partners to ensure lawyers are engaged, motivated and informed thus aiding retention
    - Work closely with, manage and help to develop within the HR team: Officer/Adviser and two Departmental Administrators. Also, collaborate with other HR Managers and the management team
    - Keep up to date with Employment law. Work closely with the in-house Employment team for advice and guidance on employment issues
    - Identify, develop and implement people solutions in line with the firm's and department's strategies (career path, discussion forums / committees, competencies and expectations booklet etc.)
    - Manage the annual appraisal process and continuous personal development, salary reviews and departmental budgets
    - Advise and manage on employee relations’ issues, i.e. investigation, disciplinary hearings and the appeals process
    - Manage and facilitate redundancy process including compromise agreements
    - Contribute to the development of HR practices and processes (review of policies and memos, new joiner process etc.)
    - Work closely with the Finance department and Partners regarding financial information such as lawyers hours, recovery rates, year to date data etc.
    - Initiate and undertake project work, identify areas of improvement and facilitate change initiative (intranet pages, interactive organisational charts, welcome packs, K&L website, etc.)
    - Involved in the recruitment process for the K&L department and secretaries

    International projects management
    - Work closely with HR Managers and Office Managers in international offices
    - Initiate, manage and implement international projects, such as 'Appraisal and Career Development review' booklet for secretaries, Secretarial Central webpages, global review of the internal phone book, office organisational charts, office closure calendar, Viewsflash results analysis etc.
    - Participate to global projects: induction programme, level codes review, HR webpages.
  • Ashurst LLP - Paris office - Responsable des Ressources Humaines

    2005 - 2008 Direct report to the Managing Partner, Paris, France 130 people including 53 lawyers and 17 Partners

    Employment law
    - Kept up to date with employment law
    - Created employment contracts (general and specific), ensuring regulations were followed
    - Managed working visa process
    - Managed impatriates, expatriates, secondees (salaried and self employed) including sourcing accommodation
    - Created company rules and regulations manual and the IT Chart

    Recruitment
    - Produced job descriptions, updated recruitment website, coordinated with recruitment agencies / head hunters
    - Interviewed candidates and short-listed, liaised with departments throughout the recruitment process

    On boarding and induction: welcoming programs, 2 welcome guides (salaried and self employed), welcome packages

    Personnel Management (salaried and trainees)
    - Created HR process guide and models
    - Set up of internal policies (holidays, RTT, meal tickets, managing phone calls etc.), ensured they were followed (compliance)
    - Managed the disciplinary and dismissal process (in conjunction with an employment law counsel)
    - Responsible for the payroll for all employees: automated existing manual processes, implemented, supervised and controlled
    - Appraisals: created forms, organised and conducted appraisals with partners for 25 assistants, set up salary ranges, managed the calculation policy for salary increases and bonuses

    Self employed Management (lawyers)
    - Liaised with the French Bar, complied with French Bar rules
    - Raised monthly invoices

    Training
    - Organised trainings: security training sessions (building evacuation and use of extinguishers), English courses etc.
    - Researched possibility of mandatory training targets
    - Managed audit about internal training (Windows package and internal software) in order to set up new organisation, programs, feedback questionnaires etc.

    International projects: recruitment pages website

    Social / wellbeing
    - Organised Summer Party, Christmas Tree (children's salaried and self employed), Christmas Party
    - Developed internal communication (lunch meeting, HR section on the intranet...)
    - Complementary private healthcare (negotiation, internal referendum, effective change on January 2007)

    Networking: participated/organised monthly lunch-meetings with Law firm’s HR Managers

Formations

Pas de formation renseignée

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