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Societe Generale Corporate and Investment Banking
PARIS
maintenant
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Amadeus IT Group
- Product Manager
Sophia Antipolis
2012 - maintenant
Articulate and manage the product functionality from customer business requirements to user acceptance:
- Analyse business requirements
- Establish a written statement of requirements (SOR)
- Review functional specifications
- Manage requirements and project change proposals during development cycle
- Support sales efforts through product presentations and demos.
- Monitor customer satisfaction and take corrective action as necessary.
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Société Générale, Paris
- Junior Project Manager
PARIS
2009 - 2009
Helped to improve the efficiency of the support department by identifying and providing new Key Performance Indicators:
• Team leader interviews.
• Define new Key Performance Indicators based on tickets information.
• Provide interactive tabs and charts in a Business Intelligence tool (QlikView).
• Analyze Results and reports to Managers.
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Astek, Sophia Antipolis
- Product Analyst
2009 - 2012
Project Coordination of a new product:
• Collect IT needs from specific customers and Product Management.
• Analyze/Qualify/prioritize the expressed needs and associated impacts.
• Prepare/update and provide visibility on project planned activities.
• Prepare the meetings, weekly report and minutes.
Functional Analysis to implement new functionalities on existing products:
• Participate with Product Management to define requirements.
• Create functional specifications, Deliver test plans and test scenarios.
• Test product in order to ensure compliance of the delivered functionality and system integrity, and perform functional sign off.
• Provide an interface with customer during functional specification, testing and implementation phases as necessary.
• Follow up with Product Management on the realization of business cases.
• Coordinate projects within the development team.
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HSBC Monaco private bank, Monaco
- Risk Analyst
2008 - 2008
Audit:
• Examined the initial processes within HSBC and then provided/planned solutions to the potential risks.
• These solutions were then presented to my managers.
