Menu

Fanny TELLIER

BOEGE

En résumé

*Motivée
*Soif d'apprendre
*Organisée et Rigoureuse
*Sens des Responsabilités
*Capacités de Gestion
*Gestion du Stress
*Management d'Equipes
*Communication
*Esprit Logique
*Aime les nouveaux défis
*Aime le contact Clientèle

Spécialisations :
*"Directrice d'Etablissement de Luxe dans le Secteur Hôtelier", Titre de Niveau 1 du RNCP (Répertoire National des Certifications Professionnelles)
*Certificat de Qualification Professionnelle en CONTROLE DE GESTION
*MBA in International Hospitality & Luxury Brands Management, accredited ACBSP (April 2012)
*GMAT (Score de 590 en 2011)
*TOEFL (Score de 106/120 en 2010)
*Bac Scientifique Mention Très Bien
*Attestation de Formation aux Premiers Secours

*Anglais Courant,
*Espagnol Courant,
*Chinois & Russe Débutant,
*Utilisation des logiciels WORD, EXCEL, POWERPOINT, SAP, OPERA, MICROS & SIMPHONY.

Mes compétences :
Tourisme
Luxe
Rigueur
Restauration
Management
Organisation
Word, Excel, Powerpoint
SAP
Micros & Simphony
Opera
Réduction de coût
Contrôle des coûts

Entreprises

  • Hôtel Mandarin Oriental Genève - Cost Controller

    2018 - maintenant Administration F&B en charge du Cost-Control
    • Contrôle des coûts et maximisation des revenus (Logiciel MORETON BAY)
    • Responsable des clôtures mensuelles & annuelles
    • En charge de la configuration du logiciel INFO GENESIS
    • Projets F&B
  • Mélia Paris La Défense - Cost Controller

    2016 - 2018 Création de Poste
    *Responsable Clôtures Mensuelles & Annuelles
    *Contrôle des Coûts
    *Maximisation des Revenus
  • Hyatt Regency Paris Etoile - Responsable Administrative Bar et Restaurant

    paris 2015 - 2016
  • Hyatt Regency Paris Etoile - Maître d'Hôtel B Bar La Fayette

    paris 2014 - 2015 • In charge of the Administrative & Operational Management of the Bar la Fayette – About 15 people
    • To manage the day-to-day operations of the Bar La Fayette
    • Weekly Schedule + Labour Cost
    • Responsible for the Stock Management of the Bar la Fayette
  • Park Hyatt Vienna - Task Force Bar Management

    2014 - 2014 • Opening of the PARK HYATT VIENNA, Austria
  • Hyatt Regency Paris Etoile - Maître d'Hôtel A Restaurant La Fayette

    paris 2013 - 2014 • In charge of the Administrative & Operational Management of the Restaurant la Fayette – About 30 people
    • To manage the day-to-day operations of the Restaurant La Fayette
    • Weekly Schedule + Labour Cost
    • Responsible for the Stock Management of the Restaurant la Fayette
    • In charge of the menus updating with the Chef and the F&B Director
    • In charge of the reservation software La Fourchette and the customers follow-up
  • The WestGate Hotel San Diego - CA, US - F&B Supervisor

    2012 - 2013 • In charge of the Restaurant (Westgate Room), the Room Service, the Bar (Plaza Bar), the Gourmet Deli, the Afternoon Tea Service in the Lobby and the Sunday Brunch – About 15-20 people
    • Weekly Schedule + Labour Cost
    • Responsible for Liquor & Wine Purchases in the F&B outlets, maintaining the Wine Lists, authorizing invoices and accounting for Inventories in all the outlets
    • In charge of the “Open Table” Reservations System & the training of this program
    • Involved in all Special Event Programs including menu design, staffing and reservations
  • Food Concept (PME), Paris, France - Assistante Responsable Administrative & Assistante Opérationnelle

    2011 - 2011 • To manage all the administrative aspects of this small & medium-size company of four restaurants (Human Resources, Accountings…)
    • To manage the day-to-day operations of the four restaurants
  • Brasserie Le Square Trousseau (Groupe Costes), Paris, FRANCE - Chef de Rang

    2010 - 2012 Chef de Rang - Contrat Extra
    • To take orders
    • To carry out the service in the dining room
    • To receive the clients payments and to manage and give back the cash at the end of the day
  • Grand Hyatt Cannes Hôtel Martinez*****, Cannes, FRANCE - Assistante Directeur Restauration

    2010 - 2010 Assistante Directeur Restauration (Stage)
    • To manage the day-to-day operations and the staff of the different F&B sales points of the hotel (2 bars, 2 restaurants, 1 gastronomic restaurant, 1 room service & the banquets)
    • To manage the F&B budgets in collaboration with the Financial director and the General Manager of the hotel
    • To elaborate the F&B ratio & costs in collaboration with the cost-controller
    • Personally in charge of the set-up of an upselling program within the two restaurants during the summer
    • Personally in charge of the organization of the fireworks which occurred in the beach restaurant once per week during July and August
    • To participate in the re-organization of the management team of the gastronomic restaurant “La Palme d’Or” (2-star)
  • Brasseries Le Germain & Le Matignon (Groupe Costes), Paris, FRANCE - Chef de Rang

    2010 - 2010 Chef de Rang - Contrat Extra
  • Hôtel Scribe***** (managed by Sofitel), Paris, FRANCE - Assistante Directeur Restauration

    2009 - 2010 Assistante Directeur Restauration (Stage)
    • To manage the day-to-day operations and the staff of the different F&B sales points of the hotel (1 bar, 1 restaurant, 1 room service & the banquets)
    • To participate in the elaboration of the wine list and of the menu of the restaurant in collaboration with the kitchen Chef & the communication manager
    • To elaborate the F&B ratio & costs in collaboration with the cost-controller
    • In charge of the F&B department during several weeks (about three) because of the absence of the F&B manager.
  • La Réserve Genève Hotel & Spa***** (Small Leading Hotel of the World), SUISSE - Assistante Direction Commerciale Séminaires et Banquets

    2009 - 2009 Assistante Direction Commerciale Séminaires et Banquets (Stage)
    • To manage the entire organization of events within the hotel: first contact with the client, elaboration & signature of the contract, preparation of the invoice, transmission of the appropriate information to the concerned departments of the hotel, and set-up of the event
    • To make sure the events go smoothly
    • In charge of the Banquets & Seminaries department (Events) during one month because of the absence of the sales manager
  • Hôtel Paris Marriott Opéra Ambassador****, Paris, FRANCE - Service Commercial Séminaires et Banquets

    2009 - 2009 Service Commercial Séminaires et Banquets (Stage)
    • In charge of the entire organization of “pure banquets & seminars” (no rooms booking by the participants) within the hotel: first contact with the client, elaboration & signature of the contract, preparation of the invoice, and transmission of the appropriate information to the Banqueting department of the hotel
    • To make sure the events go smoothly
  • Adare Manor Hotel & Golf Resort***** (Small Leading Hotel of the World), IRLANDE - Chef de Rang

    2008 - 2008 Chef de Rang - Restaurant Gastronomique (Stage)
  • Hôtel Paris Marriott Opéra Ambassador****, Paris, FRANCE - Assistante Directeur Restauration - Service Commercial Séminaires et Banquets

    2007 - 2008 Assistante Directeur Restauration (Stage)
    Puis Service Commercial Séminaires et Banquets (Stage)
    • To assist the F&B manager in managing the day-to-day operations and the staff of the different F&B sales points of the hotel (1 bar, 1 restaurant, 1 room service & the banquets)
    • To assist the sales staff in the organization of banquets & seminars within the hotel: first contact with the client, elaboration & signature of the contract, preparation of the invoice, and transmission of the appropriate information to the Banqueting department of the hotel
    • To make sure the events go smoothly.
  • Hôtel Aldemar Olympian Village & Royal Olympian*****, GRECE - Réceptionniste

    2007 - 2007 Stagiaire Réceptionniste
  • Buffalo Grill, Ris Orangis, FRANCE - Serveuse

    2006 - 2007 Serveuse
    50 Couverts par service

Formations

Réseau

Annuaire des membres :