-
Louis Dreyfus Commodities
- Responsable HR Moyen Orient et Afrique
2011 - 2015
Main responsibilities and achievements:
Developed the HR function for the region, including Africa and Middle East (18 countries) – New position created for the region
• Team of 6 in HR, 3 in Admin
• Responsible for the HR budget (total employment cost for each countries)
• Implementing HR in 8 different countries following large acquisitions (growth from 300 to 500 employees in 2011)
• Managing cultural challenges due to the merger of these different companies
• Implementing global talent management policy across the region: implementation of high potential programme, responsible for succession planning across the region
• Leading the recruitment process for the different countries, (approx. 30 senior positions per annum)
• On-boarding new employees and managing the intercompany staff transfers for the region, (approx. 15 per year)
• Developed our first Employee Engagement survey
• Compensation & Benefits: pay review and bonuses
• Successful implementation of new HR software “Workday”
-
FedEx
- HR Manager Middle East
GENNEVILLIERS
2007 - 2011
Main responsibilities and achievements:
Management of 4 departments: Administration, PRO, Human Resources and Compensation & Benefits including:
• Managing a team of 4
• Talent management: implementation of high potential programme; responsible for succession planning across the region
• Recruitment: responsible for the full process including career events
• Employee engagement: management of the group-wide SFA (survey-feedback-action) including: survey process management, training to managers, and communication to employees, analysis and follow-up during the year
• People programmes: health awareness campaigns; managing personal finances; team building event
• Compensation & Benefits: implementation of pay review
• Start up of Turkey (January 2011)
• Creation, update and roll-out of Corporate Policies
• Management of disciplinary procedures: including managing a structured process; meetings and leading the internal policy to guarantee fair treatment for employees
• Administration (contract, Peoplesoft, certificates…)
• Led the implementation of a new company grading system
• Supporting the training function with specific courses for managers and team leaders (policies, SFA, Performance review, recruitment & selection, fairness at work, disciplinary, career development)
-
FedEx Express
- Head of HR Middle East
Gennevilliers
2007 - 2011
Main responsibilities and achievements:
Management of 4 departments: Administration, PRO, Human Resources and Compensation & Benefits including:
• Managing a team of 4
• Talent management: implementation of high potential programme; responsible for succession planning across the region
• Recruitment: responsible for the full process including career events
• Employee engagement: management of the group-wide SFA (survey-feedback-action) including: survey process management, training to managers, and communication to employees, analysis and follow-up during the year
• People programmes: health awareness campaigns; managing personal finances; team building event
• Compensation & Benefits: implementation of pay review
• Start up of Turkey (January 2011)
• Creation, update and roll-out of Corporate Policies
• Management of disciplinary procedures: including managing a structured process; meetings and leading the internal policy to guarantee fair treatment for employees
• Administration (contract, Peoplesoft, certificates…)
• Led the implementation of a new company grading system
• Supporting the training function with specific courses for managers and team leaders (policies, SFA, Performance review, recruitment & selection, fairness at work, disciplinary, career development)
-
FedEx Express
- Senior HR Manager
Gennevilliers
2005 - 2007
• Recruitment
• Disciplinary management
• Administration (contracts, Peoplesoft, certificates …)
• Creation and updating policies with implementation across all countries
• Review and update of employment contracts
• Led policy training, recruitment workshops, fairness at work, performance management
• In charge of “Emiratisation” project, increased Emirati representation
-
CHA INTERNATIONAL
- Recruitment & Account Manager
2004 - 2005
• Prospecting for new customers
• Commercial negotiation
• Assessment of customer needs and ongoing client management
• Worldwide candidate sourcing, interviews and selection
-
GENERALE INDUSTRIELLE SPA
- Branch Manager
2002 - 2003
GENERALE INDUSTRIELLE SPA, Milan, Italy
Temporary job agency, 100 branches, 300 employees
Branch Manager, Milan.
• Management of customers and follow-up: definition of needs, presentation of applicants, agreements finishing, prices renegotiation
• Selection and recruitment: job description, vacancy editing, CVs selection, applicants interview, agreements finishing
• Management of 4 assistants (administration, recruitment and trade)
• Management of the training course leading activity for the area (6 branches)
-
BOUYGUES TELECOM
- HR Specialist
Meudon
2000 - 2001
3rd Telecom operator in France, 7 M customers, 6.500 employees
* Recruitment: definition of needs in agreement with the line, job description, vacancy editing, CVs selection, applicants' interview, agreements finishing ;
* Follow-up with the employees, career and mobility ;
* Consultancy about company remuneration policy and salary risings
* Definition of training needs with the line, scheduling entry training activity
* Chairing of entry meetings with new employees and information meetings about different HR subjects
* Co-ordinator for the relations with Universities ;
-
BOUYGUES TELECOM
- Training Manager
Meudon
1999 - 2000
3rd Telecom operator in France, 7 M customers, 6.500 employees
* Recruitment of call-centre operators and trainers ;
* Training team manager, 10 people (blend of in-house and freelance)
* Project leader for the design and implementation of a series of communication courses
* Design, facilitation, and monitoring of company-wide training programmes
* Tutor for the ``contrat d'apprentissage'' (apprentice workers) ;
-
BOUYGUES TELECOM
- Senior Trainer
Meudon
1997 - 1999
* Course leader for first and ongoing call centre training
* Lead role in design and delivery of training programmes (communication, quality, after sales service, IT) ;
-
TELEPERFORMANCE
- European leader
1995 - 1997
* Customer needs analysis.
* Class leading
* Follow-up
* Recruitment ;
