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Florence TOURBIER

Tiffauges

En résumé

Experte de la relation client depuis plus de 15 ans, je suis positive et combative. J'aime relever les défis. D'année en année, j'ai mené à bien toutes les missions stratégiques et commerciales qui m'ont été confiées.

Ma vocation : négocier et fédérer
Mon expertise : la stratégie et le développement commercial
Mon champs d'action : l'industrie
Ma proposition : m'impliquer au sein d'une équipe et dynamiser vos ventes
Rencontrons-nous!

Mes compétences :
Développement commercial
Chine
Management
Textile
Gestion de projet

Entreprises

  • MCPP FRANCE a subsidiary of Mitsubishi Chemical Performance Polymers Europe - European Sales Manager

    Tiffauges 2014 - maintenant Sales management
    => Management of the French and Italian distributors (2 to 10 sales people)
    => Direct follow up of key account customers & prospects in the food and textile industry : Tupperware, Curver, SEB, GCS, Bericap…

    Business development : Polymers & Technical textiles
    - Middle term : prospecting new applications and markets for bio sourced and biodegradable polymers.
    - Long term : definition of the future strategic ways in collaboration with the R&D departments.

  • Freudenberg - Directeur de division France

    2007 - 2014 France Sales Strategy
    - Analysis, definition and implementation of the sales development strategy
    - Direct management of the sales team and coordination with the customer service (from 2 to 10 people)
    - P&L responsible
    - Support and follow up of international customers : Maghreb, Eastern European Countries and Asia


    Project management
    - Resources optimization in order to improve the client satisfaction : On Time In Full – OTIF, Quality, Quick response, …
    - International network animation (5 European countries) : interface between the quality department, marketing-R&D, production, logistics, finance …

    Results :
    - Stabilization of the turnover and margin from 2009 to 2013 : 4 M€ and 40% global margin
    - Decrease of the account receivables by 28 days : 103 days in 2004, 75 days from 2010

  • Freudenberg - Key Account Manager

    2004 - 2006 - Prospecting and sales development of the textile industry and distribution
    - Follow up in France, Eastern countries and Asia

  • La Voix du Nord - Chef de secteur Publicité

    2002 - 2004 - B to B customers prospecting: sales of advertising spaces
    - Negotiation of annual budgets, prices and payment conditions

    Results :
    - Turnover : + 8% in 2003 vs n-1

  • DORLET - Responsable Grands Comptes

    1996 - 2002 - Prospecting and sales development of the textile industry and distribution : Referencing in central buying offices
    - Referencing and follow up of the sales in the Tunisian and Moroccan subsidiaries
    - Marketing survey and products strategic positioning

    Results :
    - Turnover 2001 : 1 M€, +100% vs 1996

Formations

Réseau

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