François-Guilhem ARJALIES

En résumé

Entreprises

• Hapag Lloyd - Senior Coordinator Customer Service Booking France

  Hamburg 2013 - maintenant - Identifying the best route for the shipment, track and check shipment ( 8 daily)
  - Creating bookings, accurately assigning rates and addressing customer problems
  - Coordinating with terminal operations, communicating with world-wide offices
  

• Hapag Lloyd Malaisie - Sales Singapore

  Hamburg 2012 - 2013 - Communication with customer’s sales enquiries (Contract maintenance and amendments)
  - Preparing rate quotations, pricing and routing for Singapore clients (FIS System - 50 weekly)
  - Managing customer disputes and providing reports on performance(EQ MQC Fulfiment)
  

• MFCCI - Malaysian French Chamber of Commerce and Industry - Project Manager’s Assistant

  Kuala Lumpur 2012 - 2012 - Participation in the management of the MFCCI (Communication, Marketing, Administration)
  - Conduct market research for the members and clients (Defense Conseil International)
  - Providing support to the different companies (Business units present in MFCCI’s office)
  
  
  

• IBM Global Services INDIA - Team Member of the Command center “Business Operations”

  Bois-Colombes Cedex 2010 - 2011 - Actively participated in the Audit recruitment process for IBM hiring (countries)
  - Controlled the Recruitment process (sourcing, screening and MIS maintenance)
  - Managed a project of joining folder verification for India recruitment
  

• Groupe Chèque Déjeuner - Sales and Marketing Deputy Manager

  GENNEVILLIERS 2009 - 2009 - Participated in the development of new products
  - Contributed to the development of a strategy regarding new sales
  - Conducted market research (customer’s profiles and targets)

• AGILE COMPAGNY, Head Department, Paris, France - Communication Assistant Manager

  2008 - 2008 - Conducted market research
  - Responsible for sales
  - Developed new communication plans

• MACDONALD’S RESTAURANT, Paris, France - Restaurant Crew

  2008 - 2009 - Responsible for the cash desk
  - Cleaned the lobby
  - Cooked and prepared sandwiches

• ET4 Esam Team 4L - Président

  2008 - 2009 Association that aimed at participating in a humanitarian raid

Formations

• IAE

  Lille 2011 - 2012 Diplome Unirversitaire
  
  Mention Bien

• ESAM Groupe IGS SCIENCE DE GESTION (Paris)

  Paris 2010 - 2012 Master
  
  Mention Bien

• The University Of Texas At El Paso (El Paso)

  El Paso 2009 - 2010 Management-Marketing
  
  Student Exchange Program

• INSTITUT DE GESTION SOCIALE

  Paris 2007 - 2010 International Management
  
  Licence A.E.S

• Université Lille 2 Droit Et Sante

  Lille 2007 - 2010 Administration Economique Social
  
  Licence A.E.S

• Lycée Sainte Jeanne Elisabeth

  Paris 2003 - 2007 Ecomomie et sociale
  
  BAC E.S mention assez bien

• Institut De L'Alma

  Paris 1998 - 2002 college

• Ecole Fides

  Paris 1998 - 2000 Cm1 au Cm2

• Lycée Sainte Elisabeth

  Paris 1993 - 1998 maternelle au ce2

Réseau

• Armand DUBOIS

• Augustin LUQUET

• Claudia N-V

• Geoffroy LOMBARD

• Jérémie LE GOVIC

• Julien LACOMBE

• Marion LOIRAT

• Olivier LUISETTI

• Paseuth JONATHAN

• Sébastien KRAWCZYK