Frank ROWLAND

En résumé

Entreprises

• Halian International - Dell - Enterprise Pre-Sales Architect - Business Development Manager

  maintenant

• ANKAA Engineering - Consultant

  LE BOURGET DU LAC 2014 - 2014

• Halian International - Business Development Manager & Enterprise Solution Architect

  Reading 2013 - maintenant A fascinating, challenging exposure to the world of pre-sales, administration, project coordination, recruiting, team-building and
  deployment activity for Dell Switzerland. Project and customer account management with cloud tools like Salesforce and Autotask.
  Current project deliveries are for emerging technologies such as Citrix/ XenApp - Server, SCCM 2012, VDI, virtualization and
  brokering cloud hosting services.

• KloudPros Inc. - Operations Manager

  2012 - 2013 A stimulating time of research, testing, exploration, comparison and analysis of current cloud storage solutions and products. A
  chance to dive deep into hypervisor platforms such as VMware, Hyper V, and KVM and script automated cloud environment
  installations for Linux and Azure.

• International Road Transport Union - Senior Systems Engineer & Head of IT Infrastructure

  Genève 1999 - 2012 Led the expansion of our legacy data centers into modern, state-of-the art server and network facilities. During this period we
  undertook two major, enterprise-wide network, storage and server hardware upgrades, implemented WAN links and full upgrades of
  branch office systems in Brussels, Moscow and Istanbul, and integrated Switzerland's first 1 GB MAN link between our two Geneva
  offices (partnered with Swisscom, NCR and CISCO).
  
  0004-C 1 / 2
  
  This global equipment pool provided users with reliable 99.999 % uptime for email, file/print, security and networking services. Much
  of the credit for this success goes to my dedicated, hard-working in-house team and the strategic, well-negotiated, full-service
  support contracts we established with our external service providers.
  
  I also steered the development and deployment of two mission-critical business applications, IRU Academy Online (an online
  training package and accreditation system) and Cutewise (a web-based solution for TIR document customs verification). This
  included authoring of the initial design and software functional specifications, product enhancement and change requests, testing
  and support and everything from high-level project management, to user group - developer communications down to bug-fix
  tracking.
  
  During this period, I also pushed our organization from traditional back office platforms to modern application and hardware
  standards such as triple-tier web app design and infrastructures, .NET Framework development, 3DES encryption technology,
  security and IDS tools, VOIP telephony, wireless LANs, hardware firewalling and VLAN network architectures, server and desktop
  virtualization (Hyper-V) and system monitoring projects (SCOM).
  
  I also enjoyed managing, maintaining and migrating IRU customer-site server installations in 72 TIR countries. Our team performed
  numerous hardware and software roll-outs for these sites with international partners (Microsoft, IBM; HP, NCR and CISCO). The
  analysis, issue diagnosis, trouble-shooting and implementation of remote solutions and workarounds under sometimes challenging
  local conditions required good documentation, project management, communication, and people skills. Collaborated with
  international and local support technicians in diverse business and administrative environments.

• International Road Transport Union - IT Consultant

  Genève 1995 - 1999 Began the overhaul and replacement of the IRU's existing third-party IT solution with a modern, cost-effective infrastructure and
  software platform. Delivered 30 upgraded installations within the UN-mandated deadline. Project success greatly depended on
  effective collaboration with our UN mandate-authority, TIR business partners, and international suppliers. Guided the enterprise's
  front- and back-office systems through a major OS migration and email implementation. Intensive migration testing in house and use
  of external consultants for successful remote deployments and migrations. Managed external server deployments in 50 + countries.
  Overall savings for the organization: 600 M CHF.

• International Telecommunications Union - Programmer's Assistant

  1995 - 1995 Provided user support, training, development and software documentation for the International Telecommunications Union. Attached
  to the Telecom 95 Press Office (Information Support) before and during the Geneva-based Telecom 95 exhibition. Supported and
  worked with Microsoft Office, SQL and MS-Access applications, created template designs for merge documents, fax broadcasts and
  other information dissemination techniques. Supplied general PC hardware and software support for Press Office staff.

• Digital Equipment Corporation - Freelance Consultant & Technical Author

  1993 - 1995 Authored technical training and documentation for Digital Equipment Corporation's internal and external software applications.
  Created French language user documentation and training for DECbank APSYS, a private-banking software application.
  Maintained, tested and translated the accompanying SQL user interface (French/English).

• Multiple Customers - Consultant

  1985 - 1995 multiple roles within the IT environment: details available

Formations

• Institut D'Etudes Politiques

  Paris 1985 - 1985 Auditeur Libre

• Ecole Supérieure De Commerce

  Paris 1984 - 1985 Diplôme supérieur de français commerciale

• Institut Catholique De Paris

  Paris 1983 - 1984 Certificat pratique de français commercial et économique
  
  Certificat pratique de français commercial et économique

• University Of Wisconsin-Madison (Madison, Wisconsin)

  Madison, Wisconsin 1978 - 1982 Bachelor of Arts

Réseau

• Adeline GUICHARD

• Agnès FOLTZER

• Augustin NAUTON

• Bastien BART

• Charlotte GACON

• Guillaume LEROY

• Lee WILLIAMS

• Nordine MESSAOUD

• Sylvie LAURENT-VO, NEE VO