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Frédéric FONTAINE

LONDRES

En résumé

Languages
English fluent and Spanish (second mother tongue)

Scholarship abroad (Mexico, Brazil, Holland, Belgium, United Kingdom).

Softwares
All office softwares and Internet.

Mes compétences :
Commercial
Directeur commercial
Directeur des Ventes
Directeur général
International
Internet
Marketing
Tourisme
ventes
Voyages

Entreprises

  • ACCOR HOTELS UK - Directeur des Ventes

    2003 - maintenant Accor is the European leader and one of the world's largest groups in Hotels and Services-7.123€ Million rev in 2004

    Mission
    Deliver increased revenues in the UK and international properties with a professional team.

    Reporting
    To the country MD, member of the board of Directors

    Achievements
    Merged both National and international sales to create “one team”.

    Defined sales strategies and implemented business plans and means to achieve them.

    Introduced new corporate offers and a business development platform.

    Increased team efficiencies and skills – from Good to Great.
    Management

    Domestic revenues of £210 Million, International revenues of £55 Million and a team of 50.

  • Holiday Autos France et Benelux - Managing Director

    1999 - 2003 Leading European Leisure Car rental Broker – branch of Holiday Autos International – Now part of Lastminute.com

    Mission
    Significantly increase revenues and brand image in the Trade.

    Reporting
    To the Chief Operating Officer in London

    Achievements

    Organized and improved branch operations, teams and business processes.

    Defined and drove strategy per market with business plans and reported monthly.

    Signed all major key accounts: Carlson wagonlit, Carrefour, Leclerc, Opodo, Lastminute…

    Positioned the brand as innovative leader on the BtoB and BtoC market.

    Defined and implemented a new booking and finance tool and launched 4 web sites.

    Management

    Profit centre with 45 staff (call centre, sales, marketing, operations, finance).

    Performances

    Multiplied revenue by 2.5 in France and 4 in Belgium to reach 15M€ in the period.

    Achieved 40% of French bookings on the web and 20% in Benelux

    Improved operational margins from 29 to 33% in France and from 22 to 33% in Benelux. Voted “Best Car Rental Company” in 2001 & 2002.

  • Paris Expo (Porte de Versailles) - Directeur Commercial

    1995 - 1999 European leader in exhibition and conferences centres – Private Company concessionary of the city of Paris.

    Mission
    Create a « Customer Care » spirit within the company.
    Reorganise the team to become the driving force of the company.
    Introduce new products and increase the turnover.

    Reporting
    To the Managing Director, member of the board of directors.

    Achievements
    Managed the occupancy plan and yielding of the exhibition halls (75% occupancy).

    Structured and developed conferences and events activities.

    Launched new revenue generating products - lighting, fixing, signage, and advertising.

    Introduced three new softwares – invoicing, CRM, and Yielding Occupancy

    Management
    A team of 27 in different activities: sales, invoicing, credit control, technical products.

    Performances
    Hosted the International Media Centre of the 1998 World Cup in Paris (4.5M€)
    Hosted the International Textile Machinery (11.9M€).
    Revenue increased by 10% to reach 65M€.

  • Europcar International - European Travel Trade Director

    Montigny-le-Bretonneux 1992 - 1995 European leader in car rental - subsidiary of ACCOR & Volkswagen.

    Mission
    Define and implement a strategy to increase group revenues.
    Drive group European commercial offers.
    Market of European Travel Agencies and Tour Operators (Business and Leisure).

    Reporting
    To Group Sales and Marketing Director.

    Achievements

    Signed European accounts such as: TUI, Amex, and Carlson Wagonlit.

    Created European Trade products (Travel Partner Service and Small Business Houses).

    Managed the « European Travel Agency Karting Championship » sales promotion.

    Project managed the new commissions, incentives and reporting software.

    Management
    A functional team of 30 sales directors in the European countries.

    Performances
    Increased revenue, such as with TUI in Germany (from 2500 to 30000 rentals).

  • Europcar France - Travel Trade Sales Director

    Montigny-le-Bretonneux 1990 - 1992 Mission
    Define and implement a strategy to increase revenues on domestic, inbound & outbound.
    Market of Domestic Travel Agencies and Tour Operators (Business and Leisure).

    Reporting
    To the French Sales and Marketing Director.

    Achievements
    Signed all major domestic accounts such as: Havas, Carlson wagonlit, Nouvelles Frontières.

    Created a strong business relationship with all key decision makers in the Trade.

    Prospected and developed revenues from the inbound and outbound business.

    Created new business and leisure products.

    Management of a sales team of 7.

    Performances
    Revenue progression of +15% to reach 42 M€.

  • Europcar France - Tour Operator Market Manager

    Montigny-le-Bretonneux 1989 - 1990 Mission
    Defined and implement a strategy to increase revenue from inbound & outbound business.

    Reporting
    To the French Sales and Marketing Director.

    Achievements
    Signed accounts such as Holiday autos, Auto Europe, Travel Canada, Cresta Holidays …
    Worked on European, USA and Canadian markets.
    Promoted the inbound Expatriate Product “Destination France”.
    Pushed the franchisee network in all appropriate markets to be inbound contributors.

    Management - A sales team of 3.

    Performances
    Revenue progression of 20% to reach 16M€.

  • Europcar France - Sales Manager Paris

    Montigny-le-Bretonneux 1988 - 1989 Mission
    Increase revenue and improve relationship with operations (30 car rental locations)

    Reporting
    To the Paris Regional Sales and Operations Director.

    Achievements
    Managed the sales team and improved relationship with operations.

    Signed up key accounts in Business Houses and Travel Agencies (10.000 accounts)

    Implemented a telesales operation to manage smaller accounts and promotions.

    Management - A sales team of 8 and a telesales team of 3.

    Performances
    Revenue progression of 15% to reach 20M€.

  • Mecanorma International - Export Area Manager

    1984 - 1988 Worldwide leader in graphic art products – subsidiary of the Cora/Revillon group.

    Mission
    Develop an abandoned territory for the past 3 years.
    Management of a GSA network in Asia Pacific, Scandinavia, Southern Europe, Middle East.

    Reporting
    To the Export Director.

    Achievements
    Negotiated sales volumes, stocks, pricing, and communication plans.
    Implemented training programmes and procedures and managed promotions.
    Opened agents in Norway, Turkey and Israel and prospected China, South Korea and USA.

    Management
    A functional team of 3 (assistant and sales administration).

    Performances
    Revenue progression of 30% to reach 10M€.

Formations

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