Frédéric MERGEL

En résumé

Entreprises

• Europ Assistance - Global Corporate Solutions - Group CTO - Head of Cloud Transformation Program

  LEVALLOIS PERRET 2016 - maintenant Head of Cloud Transformation Global IT Program
  

• PMU - Head of Infrastructures, Datacenter & IT Operations

  Paris 2014 - 2016 Head of Service Delivery
  Management of the 24/7 Infrastructures & Datacenter BUILD & RUN Operations,
  100+ FTE, 40 m€ p.a.
  

• AXA Technology Services - Global IT Cloud XaaS Program Director

  Nanterre 2010 - 2014 Management of global IT infrastructures programs aiming at implementing , migrating & deploying internal / Cloud private/public platforms across AXA Group.
  Management of the office365 Collaborative platforms

• AXA Technology Services - Service Delivery IT Operations Manager

  Nanterre 2005 - 2010 Managed a Service Delivery Department specialized in CRM and Contact Centers Platforms and infrastructrures business project implementation and 24*7 support with expertises in SIEBEL, CTI and middleware architectures

• AXA TECHNOLOGY SERVICES - IT Business Projetcs & Service Delivery Manager

  Nanterre 2005 - 2010 Management of an IT Life insurance Project Portfolio ( 10+ project managers managed)
  Management of IT infrastructures Virtualization program (VMWARE) - 2,000+ virtual servers.
  Management of Contact Centers Build & Run Department (CTI Genesys, CRM SIEBEL, Filenet BPM, ) - 50 FTE, 8,000 business users

• AXA GROUP SOLUTIONS - IT Projects & Operations Manager

  Nanterre 2002 - 2005 Designed, built and implemented new web-based business solutions & platforms for AXA Group Business companies (eLearning, eProcurement, eHR, web portals, content management solutions, ), working from the PoC and Business case / opportunity study early stages through the technical implementation & rollout phases.

• T Online France / Deutsche Telekom - IT Operations & Datacenter Manager

  2000 - 2002

• Neuf Cegetel - IT Project Manager - CRM & Billing

  Boulogne-Billancourt 1998 - 2000

• Cap Gemini - Telecom & Media - IT Project Manager, Architect, Software Development Engineer

  1993 - 1998

Formations

• INSEAD - AXA (Paris)

  Paris 2009 - 2010 AXA Executives Telemaque Management Program
  
  International Executive Training

• Sup' Galilée ( ISPG)

  Villetaneuse 1991 - 1993 ingénieur Telecom

Réseau

• Benoit GOSSET

• Benoit TRUONG VINH TONG

• Cecile AURET

• Damien NIERAT

• Frederic TERMIGNONI

• Guillaume BOUST

• Nicolas TARDIEU

• Thierry LEONARDO

• Yves ALIX

• Yves LEMEAU