Wholesaler’s business development, management and follow up.
Multi-unit operation management
Management of rates and promotion strategies in various distribution networks.
Human resources management
Sales / product / marketing analysis
Quality control programs
Directly oversee front office, reservations, revenue management, guest relations, housekeeping, laundry, security
2005 - 2007Sales & Marketing manager - Marquis Hotel Resort & Spa:
Boutique Hotel of 17 rooms in Saint Martin FWI (2005-2007)
New markets prospective – wholesalers & travel agencies business development, management and follow up.
Organizing the development and management of business and communication tools such as: magazines – internet – sponsorship and trade shows.
Management of rates and promotion strategies in various distribution networks.
GDS System and internet wholesalers contracts follow up.
The liaison between front desk operations and wholesalers and Travel agencies.
Analyzing statistic data management - reducing the debts – increasing wholesaler’s contracts and incomes.
French Hotel Association
- Vice President Assistant
2003 - 2005Marketing and Public Relations Assistant to Vice President of A.H.S.M
French Hotel Association of Saint Martin – French West Indies (2003-2005)
Tourism, hotels and island promotion.
Management of communication tools such as: video guide, brochure and web site.
Coordination and follow up of joint actions and events with the CHA (Caribbean Hotel Association) and the S.A.M.A (St Martin / St Maarten American Marketing Association based in New York).
Data management gathering on: tourism, hotels occupancy rate and flight statistics
Questionnaires on international tourist fluctuations and result studies.
Formations
HEC Montréal (Montréal (Québec))
Montréal (Québec)1997 - 2001Marketing - Commerce International - Ressource humaine