EasyJet
- Ground Operations Manager
Paris
2011 - maintenant
In my current position as Ground Operations Manager for easyJet I have been tasked with various projects in France and the UK. My current duties are as follows:
· Manages airport / ground handling providers within assigned area, ensuring that a safe, on-time customer focused operation is delivered
· Drives, implements & maintains the company safety & standards management processes within area of responsibility so that trends are identified and deficiencies are corrected
· Manages ongoing commercial relationships at an operational level, working with the airport development, finance teams to review and manage budgetary performance
· Ensures that all 3rd parties associated with the airport operation comply with the company
· Policies and procedures
· Forges relationships at a corporate & national level where appropriate to influence the decision making within the operational arena, ensuring that easyJet's interests are considered / protected.
· ensures consistent delivery of the EasyJet product, brand in order to maximize the customer satisfaction
