Gilles GRANGE

En résumé

Entreprises

• Wipro - General Manager

  Bangalore 2016 - maintenant Country Manager Wipro France (1800+ consultants – 70 m$ rev.)
  Appointed to transform the organization into a high-performing region that would ramp revenue, market share and profitability while building brand. Built culture of professional development and talent optimization. Accountability for all sales & marketing, HR, delivery and customer satisfaction, employees’ representative organization.
  ➢ Defined business strategies and France market approach
  ➢ Designed and implemented staff realignment initiatives and developed highly motivated team utilizing extensive coaching & counseling
  ➢ Streamlined decision making process through empowerment and accountability
  ➢ Established profitable relations with local ecosystem (advisors, analysts, partners)
  ➢ Developed marketing, branding and communication plans
  ➢ Built culture of professional development and talent optimization
  

• Wipro - Financial Services Unit Director - Continental Europe (650+ consultants – 30 m€ rev.)

  Bangalore 2014 - 2016 Transformed, lead and developed the Financial Services sector (Banking, Insurance & Capital Market & Securities) for Continental Europe. End-to-end Wipro’s offering (IM, BPO, ADM…)
  ➢ Defined strategy through key differentiating approach (Digital, Big Data & Analytics, Artificial Intelligence, Robotics)
  ➢ Restructured & developed existing accounts (Credit Agricole, Societe Generale, BNPP, ING, Allianz, SIX) and hunting customers (Rabobank, Munich Re…)
  ➢ Drove domain initiatives (Reconciliation Utility, Risks & Finance transformation, Data Management, Blockchain, eKYC…)
  ➢ Management of a 650+ multi-cultural & multi-sites people team and P&L (Europe, India, Singapore, Hong Kong…) including a 8 sales & presales team
  Results: Stop the de-growth in year 1 and CAGR of 10% YoY in year 2 / Rebuilt CxO relationships in all accounts / Developed a pipeline of 170+ m$ end of FY15 / CSAT of 6/7
  

• WIPRO Technologies - Global Account Manager Credit Agricole (350 consultants – 17 m€ rev.)

  Bangalore 2011 - 2014 ➢ Opened this account with a major 40 m€ deal (Infrastructure Management Outsourcing)
  ➢ Developed C-level intimacy to drive new business through various innovative initiatives (virtual captive, ITO/BPO, Utility models in postrade…)
  ➢ Major programs won:
  o 230+ FTE Infrastructure & Security Program (transfer of activities from Paris, London, New-York to Singapore and India – SIEM implementation & SOC),
  o 120 FTE BPO captive set-up (transfer Back-office activities from Paris, London, New-York & Hong Kong to hybrid virtual captive in India) for Capital Market, Corporate Banking, KYC, Market Data
  o Windows 7 & Exchange 2010 worldwide roll-out
  Results: from 0 to 17 m€ annual revenue (350 FTEs), 80+m$ Order Booking / CAGR of 35% YoY / CSAT of 6/7 / Third most important CIB customer in Europe and 1st account in France
  

• Wipro - Head of «Infrastructure Management» Unit (220 FTEs – 12 m€ rev.)

  Bangalore 2009 - 2011 Developed the “Infrastructure Management” Business Unit & offering in France.
  ➢ Defined and implemented the BU acceleration strategy including recruitment of local market-maker team
  ➢ Strengthened business development, designed world class sales services, drove tuned improvement program toward excellence and coached strategic development projects
  Results: Revenue up from 2m$ in 2009 to 12 m€ in 2011 - Opened one new customer (Credit Agricole) with a major Outsourcing deal (40 m€)
  

• LOGICA - « Infrastructure Management » BU Deputy Head (300 consultants – 27 M€ rev.)

  COMPIEGNE 2006 - 2009 Created and developed the “Infrastructure Management” Business Unit around Consulting, Expertise and Outsourcing. Defined and implemented BU recovery strategy
  ➢ Financial Services & Telecom sectors Director –7 people sales team and 165 FTEs
  ➢ Pre Sales Director – 5 people pre-sales team – 400+ m€ presales/year
  ➢ Remote Infrastructure Management (RIM) Practise Head – offering creation (India & Morocco). Creation of Morocco delivery centre
  Results: Operating profit increased from -12% to +5%. Won various large deals including RIM solutions (Morocco)
  

• LOGICA - Solution Dpt Manager and Key Account Manager

  COMPIEGNE 2001 - 2006 Pre-sales and Delivery Manager – Telecom Division
  Pursued the change of mix (T&M/fixed price) by developing Outsourcing and Fixed Price
  ➢ 35 people team management (Pre-sales / Delivery)
  ➢ Designed & developed the various solution offerings (IMS & AMS)
  Results: +14% revenue (10,5 M€ in 2005) / Margin: 0,26% in 2004 to 5,05% in 2005
  
  Key Account Manager SFR (Telecom) (8,3 M€ revenue in 2005)
  ➢ Transformed from T&M to Fixed price engagement
  ➢ Won 4 major projects (Network & Security outsourcing, Telecom solution)
  ➢ Managed a 65 people team
  Results: Moved SFR as 1st account of Logica France in 3 years - Revenue x 8
  

• MANDRAKESOFT - Channel Sales Manager - International

  2000 - 2001 ➢ Created and developed the different distribution channels (Products & bundle services) as well as the “Professional Services” organization

• ASTEK - Project Manager

  Boulogne-Billancourt 1997 - 1999 Project Manager – 12 months (EDF)
  ➢ Managed a team of 5 engineers and 2 main application development projects
  Production & Support Engineer (SAGEM) - INTERNATIONAL
  ➢ Software maintenance & administration of the Fingerprint recognition system
  

Formations

• Institut D'Administration Des Entreprises

  Paris 1998 - 2000 Business and Management (evening classes)

• Chimie Physique Electronique De Lyon

  Villeurbanne 1992 - 1995 Electronics and data processing

Réseau

• Abdeslam EL KADIRI

• Alphonse DOMINIC

• Christophe BELLARD

• François LOHEAC

• Jean-François GAGNÉ

• Nicolas MINARY

• Olivier GASPAR

• Thomas SEBAL