Puteaux
After spending 9 years to develop my functional skills in IT domain, I wanted to give an international flavour to my career by taking on the post of Business Analyst CRM. Today, my biggest challenge is to take part in the implementation of the three-party CMP - PeopleSoft - CIS for International use.
My mission allow me to meet people from different backgrounds like Netherlands, Spain, Germany, Italy, Japan, UK, US, India...
Main Skills
Customer Relationship Management (CRM):
-Opportunity management including Service Catalog
-Credit Control Process management
-Geolocation management
Project Management:
-Coordination
-Planning
-Risk Analysis
-Reporting
-Communication
-Workshop Organization
Business Analysis:
-User requirements definition
-Business Process modeling (eMedia BUISNESS MODELING REQUIREMENTS)
Test Management:
-Validation strategy definition
-Test script creation and execution
Domain Knowlegde
-Customer Relationship Management
-Public Service
-Human Resources
Technical Skills
-Object analysis method: UML, Modélisation OBJET
-Computer languages: SQLDeveloper
-Database Management System: ORACLE 10G
-IT environments: OFFICE 2013, HPQC, AMC Designer, SPIRATEST, Enterprise Architect, Visio
Mes compétences :
AMOA
Ingénierie
HP Quality Center
Gestion de projet
Management
Formation
MOE
Ressources humaines
