Cher lecteur de ce profil,
Chers camarades, chers amis,
suite aux différentes expériences positives, le partage d'idées et la facilité des échanges, je vous souhaite bonne route sur Viadeo.com
Short Bio :
Before reaching Oracle summer 2011 as Presale consultant in a wide range of CRM software (especially Siebel, CRM on Demand, etc.), I was Manager at Deloitte in Paris (Practice Customer and Market Strategy)
Guillaume has 10 years experience involved in a wide range of consulting assignments as project manager, and shared between missions of consulting in strategy and organization, and operational experience (financial, sales effectiveness, distribution network, marketing, pricing and commercial skills) within different firms He developed a particular expertise in the field of customer strategy, in methods of organization, business model, in diagnoses of firms and in customer relationship management (transformation of processes and organizations), especially towards several missions in automotive sector.
Mes compétences :
Customer expérience management