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Hubert HENOCQUE

LYON

En résumé

My professional motto is “Choose a job you love, and you will never have to work a day in your life.”

You have a project you want to deal with ? Call me.
You are looking for a confident collaborator, curious and motivated ? Call me.
Ask my friends : they say that I have a strong spirit of initiative.

In one year, when I will finish my management studies at Vatel Business School (Hotel & Tourism management), I will be able to transpose all of my acquired knowledges in hospitality or in a company close to that domain.

Don't hesitate to contact me at : h.henocque@vatel.fr

Mes compétences :
Micros
Permis B
Microsoft Office
Barman
Restauration
Social media
Event planning
Leadership
Gestion hôtelière
Customer satisfaction
english
Tawilati
Managment

Entreprises

  • Jibe - Business Developer

    2016 - maintenant Jibe is a company specialised in Hospitality Brand Development.
    Our primary client is Best Western Hotels & resorts. My job is to develop the brand BW Premier collection, Best Western Premier, Best Western plus and Best Western in the region of Rhône Alpes, PACA, îles de France.

  • GL Events - Chief Hosts / Hostesses

    Brignais 2016 - 2016

  • GL Events - General coordinator "Grand stade"

    Brignais 2016 - 2016 Managing a tribune at the "Grand Stade" of Lyon (Olympique Lyonnais) with 85 staff including 10 coordinators.

  • lafourchette.com - Account manager

    2015 - 2015 TheFork (a Tripadvisor company) is the leader in online booking and mobile restaurants in Europe.

    This website lists prices, menus, tips and reviews of consumers. TheFork offers to everyone the opportunity to compare, choose and book the best restaurant at the best price.
    TheForkManager is the software solution that allows restaurants to manage their bookings and increase revenues as well as customers' loyalty.

    My main tasks was to support the Account Managers in their daily tasks :

    - Advising partners and helping them finding the best way to increase their revenue
    - Set special offers
    - Helping restaurants to fidelize their new clients by implementing TheFork loyalty program
    - Train and accompany them to use TheFork Manager software, support E-Distribution and Marketing campaigns...
    - Install widgets on restaurant's websites
    - Interview partners in order to have their feedback of TheFork’s benefits

    Software: Salesforce

  • Vatel Business School - Hotel & Tourism Management - Vice-president of the student union

    Lyon 2014 - 2015 Organizations of events (around 25 events), parties, student life, find sponsors, manage budget (Around 30 000€), Communication, creativity, positivity, dinamicity are our strenght.

  • Vatel Business School - Hotel & Tourism Management - President of the Gala Vatel Lyon

    Lyon 2014 - 2015 My role was to manage a team of 10 persons to organize the Gala of Vatel Lyon (Business school hotel and tourism management).
    - Negotiate prices
    - Coordinate the event (400+ pax)
    - Look for sponsors to finance this event (Cerise et potiron, Duvel, Mama shelter, Sofitel, Cour des loges, Société générale ...)
    - Achieve communication, marketing of the event
    - Manage budget (15 000€)

  • Hilton Worldwide - F&B trainee

    Puteaux 2014 - 2014 Food and beverage rotation for an hotel of 15 restaurants and bars and 800 rooms in Dubaï.
    During this internship I worked in differents restaurants as the grape escape (wine bar), studio one (sport bar), Bice (fine dining restaurant), Bice sky bar, Pachanga (south american restaurant), Cuban bar (latin bar), Oceana (all day dining) ...
    The goal was to develop my knowledges in food and beverage.
    I gained knowledge in bar supervision, wines, spirits, hygien standards with HACCP, guest satisfaction, how to maximised the revenue through up selling,high customer service standards, promotions ...
    I also improved my speed adaptation.

  • Restaurant Vatel - Chef de Rang

    2013 - 2015 - Managment of the first year students in kitchen and restaurant.
    In fact, our education permit us to manage the first year students during our weekly practis in the restaurant Vatel.
    - Reception
    - Taking orders
    - setting up tables
    - Relationship with the customers

  • Radisson Blu 1835 - Barman

    2013 - 2013 - Customer contact
    - Terrace Management
    - Order tacking
    - Order in near the buscar
    - Develop loyalty programm
    - Cashier management
    - Cocktail's making

  • Vatel's restaurant - Commis

    2012 - 2013 - Service at the restaurant & bar
    - Working in the restaurant kitchen
    - Customer contact

Formations

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