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Ilyes MAROUANI

VILLENEUVE D'ASCQ

En résumé

In charge of the new projects implementation and operations management.
Demonstrates more than 13 successful years operations and project management
in several positions.
Has build a strong experience in technology, internet, telemarketing, customer relation management and services and in marketing operations (in several management positions)

AWARDS :
• At Stream Global Services Inc - Tunis : August 2008
BT-HP Alliance : EMEA Manager of the quarter Award (All EMEA British Telecom sites and partners)
• At Stream Global Services Inc - Tunis : October 2005
BT-HP Alliance : Recognition Award for the HP Solution Centre implementation (Tunisian Site)

Mes compétences :
B2B2C
Change Management
Operations Management
Products Marketing
Project Management
Customer Service
Communication
Management

Entreprises

  • Cimpress - Senior Operations Manager - Global Marketing Product & Site

    VILLENEUVE D'ASCQ 2016 - maintenant
  • Cimpress - Marketing Operations Manager - Global MKTG Product & Site

    VILLENEUVE D'ASCQ 2014 - 2015
  • Vistaprint - CIMPRESS - Program Manager

    2013 - 2013
  • Transcom World Wide - Business Manager - Client: Vodafone IT

    Vélizy-Villacoublay 2012 - 2013
  • Transcom World Wide - Business Manager - Client: PayPal (eBay Group)

    Vélizy-Villacoublay 2010 - 2012
  • Proxitel-Communication - Project and Operations Manager

    2009 - 2010
  • Stream Global Services Inc - Project Manager Tunisia

    2008 - 2009
  • Stream Global Services Inc (Client : BT-HP Alliance et Bell Canada) - Senior Team Manager and Project Coordinator

    2007 - 2008
  • Stream Global Services Inc (Clients: BT-HP Alliance et Packard-Bell) - Team Manager

    2005 - 2007
  • STT-SR Téléperformance (Client : UPC-NOOS) - Responsable d'Unité Opérationnelle

    2002 - 2005 Coordinateur d'Unité Opérationnelle(Client UPC-NOOS)
    Superviseur (Client UPC-NOOS)
    Formateur (Client UPC-NOOS)
    Hotliner Niveau 1 et 2 (Clients Wanadoo-France Télécom + UPC-NOOS)

Formations

  • Université Tunis Carthage    (Tunis)

    Tunis 1998 - 2002 Hotel Management

Réseau

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