Irving SITA


En résumé

I have been graduated from Neoma Business School in December 2013.

I have several experiences in marketing, sales and customer service both in France and abroad.

Mes compétences :
Gestion de projet
Développement commercial
Vente B2B
Community management
Service client


  • Gamelearn Madrid - International Sales Development Representative

    2019 - 2020 • Prospection: Use of LinkedIn to search for training managers and directors
    • Outbound calls to book meetings for accounts managers: French and Portuguese markets
    • Marketing: Introduction of our internal communication game on YouTube:
    • Event Management: Invitation to clients for business breakfasts
  • Amazon Cork Ireland - Customer experience specialist

    Clichy 2016 - 2019 August 2016- 2017: Customer service agent: Phone, email, chat.
    • August 2017- May 2018: Project Manager and Trainer Amazon Logistics: Onboarding of new agents and improvement of delivery processes
    • May 2018- 2019: GDPR associate: New technology to set up a data self-service access.
    • May - September 2019: Metrics supervisor: Quality check of the tasks done by all agents
  • Aguiatur ( île des Açores du Portugal) - Marketing manager

    2015 - 2016 . Web designer and community manager: Daily posts to promote the activities.
    • Prospection: Weekly meetings in hotels to promote the agency.
  • Ajiter (île des Açores du Portugal) - Marketing executive

    2014 - 2014 • Communication: PowerPoint presentations in several schools to introduce the association.
    • Prospection of new clients by sending weekly partnerships requests.
  • Buzzeo Montreuil - Internship Assistant Project Manager

    Montreuil 2012 - 2012 • Teams recruiter and trainer.
    • Logistic supervisor to ensure that materials were delivered efficiently for the street marketing events
  • Rezidor Hotel Group Neuilly Sur Seine - Internship Assistant Sales Manager

    Bruxelles 2011 - 2011 • Marketing campaigns to introduce new hotels.
    • Surveys to measure customer satisfaction



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