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Amazon Services EU
- Technical Account Manager
2010 - maintenant
Technical Account Manager for www.marksandspencer.com
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Dexterra Inc.
- Technical Account Manager
2007 - 2009
Promote and support as a Technical Account Manager Dexterra solutions for Mobility and Field Service.
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Oracle Corportation
- Senior Technical Account Manager
2006 - 2007
Joined Oracle after Oracle's take over Siebel.
As a Technical Account Manger, I was responsible for customer satisfaction in many international big CRM projects, representing Siebel & Oracle to customer's executive level. A TAM reports and manages issues to high executives involved on these big and complex CRM projects. I have the ability to communicate in a clear language project issues to IT and business management level. I've worked in Czech Republic, Switzerland, Portugal and Middle East. I am able to work in English, Spanish and French.
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Siebel Systems
- Senior Technical Account Manager
2000 - 2006
As a Technical Account Manger, I was responsible for customer satisfaction in many international big CRM projects representing Siebel & Oracle. A TAM reports and manage issues to high executives involved on big and complex CRM projects. I have the ability to communicate project issues, in a clear language, for IT and business management level. I've worked in Czech Republic, Switzerland, Portugal and Middle East. I am able to work in English, Spanish and French. These projects usually involves big integrator teams (Accenture, IBM, CapGemini). To Detect, manage and fix project risks/issues is the main rol for a TAM.
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Cap Gemini
- Project Manager
SURESNES
1996 - 2000
Project Manager, and Manager acting for Internet & New technologies area. I was in charge of the proposal, price negotiation, project delivery, final acceptance and project resources control.
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Ibermatica
- Analyst Programmer
1991 - 1996
Analyst Programmer in different environments
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Sema Group
- Programmer
Bezons
1988 - 1991
Programmer in different environments