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Jean-Baptiste DÉJARDIN

Paris

En résumé

Mes compétences :
ITIL
Gestion de projet

Entreprises

  • General Electric - Region Leader Infrastructure UK, France, Spain & Africa

    Paris 2011 - maintenant
  • SOGETI - Practice Leader

    Issy-les-Moulineaux 2009 - maintenant Responsible for managing EIMS division (Engineering & Infrastructure Managed Services) of Sogeti BU East and Technical Manager for P.S.A Account.

    => Managed a staff of approximately 120 employees, responsibilities included:
    .Employee development: career planning, training program, administrative measures
    .Employee guidance: goals and objectives as well as employee evaluation
    .Recruiting: pipeline building, schools partnerships, interviews and approval
    .Basic HR administration

    => Organized internal and cross division events objective to stimulate innovation and talents
    .Recruiting events, internal and external best practices sharing
    .Workshop organization concerning technical or business items

    => Designed and developed Sales Offer
    .bidding process lead
    .Technical consulting expertise
    .IT Governance including but not limited to: Service Catalog, Managed Services, and Global Service delivery methodology.

    => Responsible Client relations, especially for P.S.A Account.
    .Brang value-added technical expertise to sales force
    .Managed Delivery: Customer Satisfaction Evaluations, mission follow-up, Quality & Productivity improvements.

    => Responsible for the overall financial viability of EIMS division
    .Responsible for budgeting, forecasting and variance reporting for EIMS division
    .Project P&L
    .Account Receivables reconciliation
    .Monthly financial Reporting to senior leadership
  • SOGETI - SERVICE MANAGER

    Issy-les-Moulineaux 2007 - 2009 Responsible for 2 Services contract management at automotive leader in France.

    => Managed TMI (Application support and integration) team for Peugeot’s PPIS Business Unit (Process Product Information System)
    .Eight operating engineers functional employees: manage all planning, activity follow-up.
    .Application support for 250 applications including: Incident Management, Change Management and enhancements.
    .Technical expertise on the following environments: Unix, Oracle, Windows, Dollar Universe, SAP, Websphere
    .Metrics implementation, measurements, and reporting
    .Risk Management & financial follow-up
    .Service Quality Plan creation and evolutions (ITIL v2), contract management
    .Responsible to drive Strategic, Steering and Technical Committees
    .Knowledge Management: training plan, evaluations, turnover
    .Exit strategy : Transition Management

    => Managed TMI (Application support and integration) team for Peugeot’s FCIS Business Unit (Financial Companies Information System)
    .Twelve operating engineers functional employees: manage all planning, activity follow-up.
    .Application support for 150 financial applications including: Incident Management, Change Management and enhancements.
    .Technical expertise on the following environments: Unix, Oracle, Windows, Dollar Universe, SAP, EKIP
    .Metrics implementation, measurements, and reporting
    .Risk Management & financial follow-up
    .Service Quality Plan creation and evolutions (ITIL v2), contract management
  • SOGETI - PROJECT MANAGER

    Issy-les-Moulineaux 2007 - 2008 At the center of the IM team, I was responsible for migrating the scheduler software (Computer Associates Unicenter TNG to IBM Tivoli Workload Scheduler)


    => Analysed Technical & Financial aspects for the project : savings up to 300k€ by year on licence cost with better QoS
    => Estimated loads and budgetting
    => Managed Risks (FMEA)
    => Consulted and negociated in final decision
    => Implemented and integrated Tivoli Workload Scheduler solution
    => Managed User Acceptance Tests
    => Trained Administrators
    => Responsible for dev to QA to Production Environment
    => Reported Weekly Status to IM Site Leader
    => Implemented project using 6-Sigma & dPMM methodology

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