Management of managers team in charge of the engineers delivering IT services to our customers.
It covers network, security, data center, converged communication, project management and consulting services.
Selection and recruitment of new engineers
Analyzing sales forecasts with sales department (workload, deadlines, technical solutions, etc.)
Responsible of monthly invoicing of projects
Managing the dispatching of new projects with services managers
Assistance in the escalation process of technical incidents
Defining services readiness to support our company strategy: new solutions and new partners
Creating and following training plan
Defining certifications plans
High technical background in Security Solutions (Firewalls, Encryption, Microsoft Operating Systems, Networking, Intrusion Prevention and Detection, SSLVPN, Data Loss Prevention, SIEM, Email Security, Anti-Virus, Anti-Spam, Security Audit services)
Excellent interpersonal skills
Good written and oral communication skills
Mes compétences :
gestion de projet