Josfel MATUTE

En résumé

Entreprises

• Intercontinental Hotels Group - Groom/Chasseur

  Atlanta 2016 - 2016 Accueillir, orienter, informer aux Guests à l`entrée principale de l`hôtel.
  Collaboration, travail en équipe lié à la conciergerie,
  Acheminement des achats des clients séjournant à l`hôtel, colis, plis, Journaux
  

• Hotel Da vinci - Host and Reception

  2015 - 2015 Hotel Crew (short mission). Inform the customer about the services of the establishment and booking methods. Make the preparation and the breakfasts service. Clean and arrange the bedrooms, the sanitary installation and common areas. Follow the stock status of the linen of bed, toilet. Follow the mini-bars consumption in rooms and prepare the daily bar in the common area...

• Pénélope -  receptionist

  Paris 2015 - 2015 Host and Reception (short mission). The welcoming of guests/visitors to the building, Informing the host of the guests arrival, Taking care of external and internal calls professionally.

• hôtel Bradford Paris - Receptionist

  2015 - 2015 Hotel receptionist (short mission). Handling reservations and cancellations, managing payments, answering questions, taking messages, managing the front desk and answering the phone

• Digitel Venezuela (Compagnie Téléphonique ) - Agent Service Client

  2006 - 2008 Accueil personnalisée aux clients existant en base de dates, des opérations liées au fonctionnement du service mobile, fidélisation, forfaits mobile, tarifs, promotions.

Formations

• ICOGES

  Paris 2012 - 2013 DEES Communication (DEESCOM)

• Degree Level Relations Public ICOGES Institute

  Paris 2012 - 2013 DEESCOM

Réseau

• Anne-Sophie VIVIER

• Grégory BRETTE

• M. Lénaïc BERTHELOT

• Nicolas DESANTI

• Olivier BIZEAU