2010 - maintenantBI & CRM functional consultant (since July 2011)
1. Rollout of CRM system (Pivotal) and operational reporting in Latin America (Chile, Peru, Bolivia and Brazil)
- Workshop animation on interfaces between local ERPs and central datawarehouse and to CRM system
- Data quality analysis via Financial and commercial reporting
- Financial data reconciliation
- Data quality analysis in CRM system
2. Strategic reporting evolution (Project leader) : Implementation of marketing KPIs coming from CRM system
- Project Management
- Business requirements definition
- Evolution of interfaces with CRM system
- Implementation of business rules for data consolidation
- Functional specification
3. Data Quality Project on datawarehouse -> CRM interfaces
- Data Quality analysis
- Interfaces reworking
- Retro-documentation
4. Rollout of CRM system (Pivotal) and operational reporting in Nordics countries (Sweden, Norway, Denmark and Finland)
- Workshop animation on interfaces between local ERPs and central datawarehouse and to CRM system
- Data quality analysis via Financial and commercial reporting
- Financial data reconciliation
- Data quality analysis in CRM system
5. Data Quality Project on CRM interfaces -> Datawarehouse (Project leader)
- Project management
- Rework of all interfaces between CRM system and datawarehouse
- Data quality analysis
- Business rules review
- Retro-documentation
Maintenance activities: defects and change requests on reporting system, interfaces with different ERPs and the central datawarehouse and interfaces with CRM system
Shop'n Chek (Toronto, Canada)
- Assistante Responsable Marketing Zone Québec
2009 - maintenantTraduction du site internet en Français, assignation de missions, contrôle de rapports de missions
Boulanger
- Employé Libre Service rayon Media
FRETIN2007 - 2009Emploi étudiant, mise en rayon, conseil de la clientèle, réception livraisons, acceuil
Shop'n Chek (Toronto, Canada)
- Stage Chargé d'Etude
2006 - maintenantEtude de marché sur les Clients mystères en France