Menu

Krishna SHIVALINGAIAH

SURESNES

En résumé

Juillet 2007 à ce jour
Account Manager, Capgemini

----------------------------------------------------------------
Octobre 2004 à Juillet 2006
Sales Executive, Siemens

En charge de la relation commerciale pour l’outil RESX
Définition de la stratégie commerciale, développement et commercialisation de l’ensemble des prestations, offres, et solutions.
-----------------------------------------------------------------
2001 – Sept 2004
Ingénieur d’Affaires

Développement et commercialisation de l’ensemble des prestations services de Siemens Inde.

Mes compétences :
Confident
Externalisation
Hardworking
Honesty
MBA
Outsourcing

Entreprises

  • Capgemini - Offshore Management

    SURESNES maintenant

  • Siemens - Assistant Manager - Client Service Analyst

    Saint-Denis 2002 - 2006 Siemens - Jan 2002 – July 2006, Bangalore & London

    Assistant Manager - Client Service Analyst
    Manage and monitor the quality of all provided services, to maintain the company’s high standard and meet the market requirements.
    Maintain strong relationship with clients
    Manage the work activities of Client Service Analysts Department to ensure that Analysts adhered to approved standard control procedures.
    Establish friendly environment procedures in the area of responsibilities to keep the employees motivated.
    Ensure proper training of CSA to upgrade their knowledge required to maintain high service standard.
    Web Conference with international Clients
    Manage and ensure ISO 9000 implementations.
    Maintain Service Level Agreements(SLAs)

Formations

Réseau

Annuaire des membres :