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Laurence QUITMAN

PARIS

En résumé

An enthusiastic, dynamic and very conscientious engineer specialised in cosmetics with real skills in customer service. Fluent in French, Laurence has also cross-sectorial experiences giving her good industry overview and understanding. Also, a strong team player and a doer, she has a track record of generating innovative solutions to challenges. Laurence is more than willing to roll her sleeves up to get things done. She is looking for an international experience and an exciting opportunity to be a valued team member of an innovative company. She is available for an immediate start in a reputable company that rewards smart work.

Mes compétences :
Gestion de projet
Formulation des produits cosmétiques
Marketing
Management du changement
Cosmétique
Maquillage
Recherche
Technique
Ingénierie

Entreprises

  • Clauderer - Account Manager Trichologist

    2013 - 2016 Key Objectives
    Establish trust and good relationships with customers
    Achieve sales targets set by the company and Sales Manager
    Responsible for being the face of the company and making sure customers enjoy the Clauderer experience
    Provide detailed hair consultations in a timely manner and ensure to meet clients’ needs
    Compile and maintain a customer database

    Key Tasks: for each customer, diagnose key issues, deliver expert advices and bring appropriate solutions. Manage each customer’ s expectation through regular progress assessments and ensure adequate follow-up to see to their satisfaction.

  • Les Secrets de Loly - Marketing Assistant

    2012 - 2012 Work Placement

    Key Objectives
    Optimise landing pages, websites and page content
    Build and nurture relationships with Press and PR agencies
    Develop and activate successful social media for Les Secrets de Loly 'LSL' with Facebook

    Key Tasks
    Manage relationships with agencies to ensure LSL is getting the best value from its partners services
    Create, manage and edit content in a web-based environment
    Build dynamic networks and relationships
    Connect and establish key influential partnerships
    Manufacture press release samples (GlossyBox)
    Organise model casting for brand advertising and first anniversary of the store

  • CHANEL PARFUMS BEAUTE - Research and development Engineer

    Neuilly-sur-Seine 2010 - 2010 Work Placement

    Key Objectives
    Develop a quality assurance process to ensure the stability of a coloured lip gloss
    Source new equipment in order to face new challenges
    Create different tons of compact eyeshadows to reproduce the exact color effect of baked eyeshadows

    Key Tasks
    Understand quality and productivity challenges
    Investigate independently the cause of the color instability
    Study the pigments and potential causes of the formulation instability
    Compile documentation
    Test different plausible theories
    Contact suppliers to get samples to test
    Advise on which plant and machinery will be the most efficient
    Set up and conduct chemical experiments, tests, and analyses using techniques such as photo colorimeter
    Assess color with the help of a light cabinet
    Responsible for executing test, documenting results and defects

  • Alban Muller International - Assistant Development Chemist in cosmetics lab

    Clichy 2009 - 2009 Key Objectives
    Formulating a range of natural skincare creams
    Screening of emulsifiers

    Key Tasks
    Assist chemists in day to day activities
    Follow protocol and safety rules during experiments
    Clean tables and collect supplies for experiments
    Set up and conduct chemical experiments, tests, and analyses with the help of physical and chemical separation techniques
    Recording test results as required

    Personal Skills
    Thorough with the basic lab testing methods, procedures and techniques
    Ability to follow written and oral instructions for executing tasks
    Proven ability to manage multiple tasks
    Experienced in conducting physicochemical characteristic tests on different types of materials and liquids

Formations

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