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Laurent AUTRIC

Nozay

En résumé

Customer Delivery Manager, GPM (2016-Present)
Senior Program Manager ORANGE Global Account (48 months)
Contract Manager Etisalat Nigeria (8 months)
Chief Technology Officer Etisalat Nigeria (15 months)
Regional Chief Technical Officer Iraq, Jordan and Palestine (13 months)
Program Manager Officer Iraq, Jordan and Palestine (6 months)
Local Project Manager Dialog Telekom Sri Lanka (8 months)

A recognized Professional with a distinguished career, multicultural teams management on large programs (up to +US$ 300M). Meeting deadlines and going the extra mile are the result of my 20 years experience, among which I managed during 10 years P&L for different NOKIA and Alcatel-Lucent’s Business Divisions (up to € 31M in 2015). My greatest strengths include my determination to get the job done, my ability to focus, stay on task, maintain quality, and my ability to create enthusiasm and motivate a team.
My experience to define and plan project execution, anticipate risks, manage contingency plan combined with my discipline and energy, results in a definite contribution to projects; increase customer satisfaction, cut costs, save time.

Having worked in 18 countries I'm culturally aware and work well with all levels, I'm conversant in English and native French speaking and am easily able to adapt to any environment.

My former experiences (Radio Optimization, Core network roll-out, CTO) gave me an overall knowledge of Legacy and Next Generation networks (Access 4G+, 4G, 3G+, 3G, EDGE-GPRS, Core, IMS, Payment, VAS, Wireline, OSS & BSS).

Specialties: Turnkey Contracts, 0rganization building, Project Management, Network optimization & strategy, Contract Management skills, Financial skills, Risks Management, Adaptability to multi cultural environment.

Key Strengths: Problem Solving Skills, Communication Skills, Strong Work Ethic, Decision making skills, Attention to details, Team Work Skills, Organization skills, Leadership, Stress tolerance.

Mes compétences :
Chef de projet senior
Gestion de projet
Technique
Reporting financier
Gestion d'équipe
Leadership
Réseau
LTE
UMTS 3G
Direction de projet

Entreprises

  • Nokia - Customer Delivery Manager

    Nozay 2016 - maintenant Customer Delivery Manager – CBT Orange MEA 2016-Present
    NOKIA. – Abidjan, Côte d’Ivoire
    o WCA-SC Leader (Part of Orange MEA CBT Leadership team): Built from scratch a Support Center to support Orange RAN Modernization deployments (MOSAIC program 521 Meuros across 5 countries in WCA) over NI, NPO and e2e domains;
    o CDM Nokia Introduction: successfully kicked-off new NOKIA portfolio including 300 LTE overlay sites and manage to secure the MEA MOSAIC swap pilot from fALU to Nokia, participate to MOSAIC bid strategy definition and award success which define account strategy and business for the next 8 years.

  • Alcatel-Lucent France - Service Business Manager

    Paris 2012 - 2016 Service Business Manager – CBT Orange MEA 2012-2016
    ALCATEL-LUCENT INT. – Abidjan, Côte d’Ivoire
    o Deliver the refresh of 1100 sites (swap & optimization) which allowed Orange to recover his first position in front of MTN (source: OMEA Orange benchmark). Several crisis management: 3G QoS and Network QoE (Cust. Experience) degradation and recovery. Manage P&L of 68 M€ over 3 years.

  • Alcatel-Lucent France - Contract Manager

    Paris 2010 - 2011 Etisalat Nigeria (EMTS), +US$ 300M projects (mobile, GSM & UMTS)
    The Contract Manager leads all contractual aspects of the turnkey project and its associated phases. Main responsibilities are but not limited to:
    - Contractual responsibilities for all contracts against implementation and including negotiation with customers, legal and finance, manage Claim and Change Management;
    - Anticipate, manage and mitigate the risks of the entire project, evaluate financial and customer satisfaction impacts.

  • Alcatel-Lucent France - Chief Technology Officer

    Paris 2009 - 2010 Etisalat Nigeria (EMTS), +US$ 300M projects (mobile, GSM & UMTS)
    The CTO leads the Network Design, Radio Network Optimization, Network Performance (Qos/QoE), Technical Project Managers and Managed Services Organization (10/2009-06/2010 : "Region 2'' equivalent 1/3 of Nigeria). Main responsibilities are but not limited to:
    - Advise customer Executives (CTO, Directors) in defining the full end-to-end architecture and design according to their network evolution, business strategy, CAPEX/OPEX;
    - Support Sales, Bid & Proposal teams, BDs, in the validation of RFP;
    - Accountable for Managed Services P&L (US$ 21M).
    * Lead design of 1450 Greenfield/Co-location sites (BSS and Transmission) over a year;
    * Secure important wins such as Phase 4 (US$ 74M) and 3G (US$ 23M, first win in Africa with Etisalat) and Kick-off 3G project launch

  • Alcatel-Lucent France - Regional Chief Technical Officer

    Paris 2008 - 2009 Iraq, Jordan and Palestine countries, US$ 77M projects (mobile, carrier), 5 customers, 10+ manager team direct management
    The Regional CTO leads the TPMs and their team. Main responsibilities are but not limited to:
    - Advise customer Executives (CEO, COO, CTO) in defining the full end-to-end architecture and design according to their network evolution, business strategy, CAPEX/OPEX;
    - Support Sales, Bid & Proposal teams, BDs, in the validation of RFP;
    - Accountable for Maintenance P&L (US$ 12M).
    * Lead a microwave turnkey project (World Bank, ITPC, US$ 44M) in Iraq over 3 regions, ALU being first vendor to succeed such project after war (finalist for ALU project award of the year);
    * Manage swap of ZAIN (former Iraqna) ALU network (Core & IN/VAS) to NSN;
    * ZAIN maintenance contract (US$ 9M) average Operating Profit at 20%.

  • Alcatel-Lucent France - Local Project Manager

    Paris 2008 - 2008 Dialog Telekom-US$ 45M (mobile), Sri Lanka Telecom-US$ 4M (carrier), VSNL Lanka Limited-US$ 1M (carrier), 6 people team management

    Local Project Manager (Convergence products & OSS/BSS)
    The Local Project Manager ensures the utmost customer satisfaction and financial program profitability. Responsibilities:
    - Project strategy definition with customer Directors (Director of IN, Director of Core, CTO);
    - Planning, risks assessment, equipment follow-up and custom clearance, site dispatching.
    * Manage in a timely manner NGN Proof of Concept for DIALOG, performance which qualifies Alcatel-Lucent for a bid of 6 Millions NGN lines and 9.5 Millions NgHLR subs;
    * Development of several Intelligent Network features for added value services;
    * Clear a 2 years technical backlog on 2 old projects and recover 385 KUSD overdue.

Formations

  • MDE Business School (Abidjan)

    Abidjan 2016 - 2016 Program Leadership Development (PLD)

    In collaboration with IESE Business School of Barcelona, this program has for objective to develop managerial competencies and Leadership

  • Alcatel-Lucent University ALU

    Vélizy 2009 - 2009 Accredited Customer Facing Project Manager

  • Alcatel-Lucent University

    Lannion 2005 - 2007 Manager Program

  • University Institute Of Montpellier, France (Montpellier)

    Montpellier 1995 - 1996 DUT

Réseau

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