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Léa SÉRAZIN

Antony

En résumé

Mes compétences :
Vente
Export
Développement commercial
EDI/ORACLE
Customer Service

Entreprises

  • Zetes - Inside Sales Manager

    Antony 2018 - maintenant
  • Meritor - Customer Success Manager

    Troy 2011 - 2018 Customer Service: OES (Original Equipment Service for Aftermarket) - Main customers are european heavy vehicles Manufacturers (Volvo Group, Daimler Group, MAN Truck & Bus...)
    - Manage daily business for key customers - Main customer's counterpart
    - Maintenance of customers Order boards
    - Raising of statistics internally & externally (Delivery Performance, weekly sales, Backorders reports)
    - Loading EDI orders
    - weekly conference call with customers
    - Updating working process in coordination with the customer
    - working cross functionally to provide high service level and to answer customer's claims or requests (Purchase, Quality and Supply Chain Department)
    - Strong user of Oracle (Internal EDI key user)
    - Organize and conduct meetings with our biggest customers
    - Administrative tasks mainly for export ( LTD, shipments, customs)
    - Raising price offers
  • Laboratoire Cellande - Commerciale export

    2010 - 2011 Développement du marché en Suisse, Autriche et autres pays d'Europe centrale.
  • Square Habitat Bretagne - Conseillère en location

    2007 - 2010 Estimations, visites, candidatures, rédaction des contrats, gestion des travaux...

Formations

  • Groupe ESCCOT

    Cesson Sevigne 2007 - 2008 Assistante Commerciale en Immobilier
  • HOCHSCHULE NIEDERRHEIN (Mönchengladbach)

    Mönchengladbach 2005 - 2006
  • Lycée Félix Le Dantec

    Lannion 2003 - 2005 Commerce International

    Stage en Import Export, expérience de deux mois en Inde

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