Loïc PHOU

En résumé

Entreprises

• Magency Digital - New York - Digital Project Manager

  2014 - maintenant * Supervise a team of two to five people ;
  * Manage communications between the agency and clients. ;
  * Work with a wide range of clientele which includes Nissan, Facebook, and CNN. ;
  * Manage company-wide expectations between the development team and sales team in order to maintain
  accurate client expectations.
  * Organize digital projects while managing production of content, planning events and travel arrangements
  for the teams, all while ensuring logistics are in place prior to the events.
  * Brainstorm and effectively communicated with the product owner and developer to create a plan for the
  product road map.
  * Analyze and generate weekly reports for product owners and developers on the functionality of events. ;
  * Train clients on how to use products and applications. ;
  * Understand and adapt client's needs to facilitate their digital transformation. ;
  * Identify and prioritize the best functionalities that will bring the most efficiency to the clients. ;
  * Responsible for all client finances on projects including payments, expenses and the processing of final
  invoices.

• NOVA Restaurant - Executive Assistant

  2013 - 2013 * Managed the marketing materials and strategy for the Shanghai operations from beginning to
  implementation.
  * Assisted in the opening of a fourth location, which included location scouting, managing billing documents
  and payments, and ensuring that opening was successful.
  * Managed the staff and handled all office operations such as creating employee schedules. ;
  * Handled all guest relations and made sure all client's needs were taken care of. ;
  * Translated between English and French for all foreign clients.

• Villa Mauresque - Chargé de relation client

  2011 - 2011 -Accueil client: Vérification de la qualité des services, recueillir des retours auprès de la clientèle afin de les transmettre au service concerné
  -Formation et encadrement de 3 stagiaires: mise en situation des enseignements théoriques

• Intercontinental Carlton Cannes - Chef de rang

  Cannes 2010 - 2010

Formations

• ESCEM TOURS-POITIERS

  Tours 2012 - 2015 Master Marketing Digital
  
  Ecole Supérieur de Commerce et Management

• ESHOTEL

  Clichy 2009 - 2012 BTS
  
  Disciplines abordées: Marketing - Gestion - Math financière - Droit - Anglais -

• Lycée Adolphe Cherioux

  Vitry Sur Seine 2006 - 2008 bac Scientifique

Réseau

• Fabien FÉJARD

• Hallet FLORIAN

• Lola DAVID

• Maxime PETRIMAUX

• Menad BOUALI

• Patrick PERRENES

• Pierre-Louis ANDRES

• Stéphane MAIGROT

• Thomas ROSE