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Louis Vuitton
- Assistante e-Services
Paris
2015 - maintenant
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Chanel
- Coordinatrice Marketing et Communication EUROPE
Neuilly-sur-Seine
2014 - 2014
Responsabilités:
• Elaboration des publicités coopératives (print et online) et de supports marketing en collaboration avec les détaillants Européens, le department marketing et la Direction Artistique CHANEL
• Analyse des activités digitales des détaillants et accompagnement au développement de projets e-commerce
• Étude comparative et veille concurrentielle dans le cadre de lancement produits
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The Kooples
- Conseillère de Vente
2014 - 2014
Responsabilités:
• Offered customers with exemplary and timely service by discovering their needs, and making recommendations
- Processed shipments and ensured all merchandise is represented on the floor
- Met and exceeded sales goals
- Handled cash, checks, and credit card transactions
Compétences développées:
- Knowledge of POS and retail management system (CEGID) used for payement, CRM and inventory and merchandising management
- Anticipation of customer needs and responses
- Developing strategies to meet sales goals
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CAROLL
- Sales Associates
PARIS
2014 - 2014
- Promoted products attributes to the customers
- Uphold merchandising and store cleanliness standards
- Maintain awareness of all promotions and advertisements
- Assisted in the training and development of peers
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The Kooples
- Sales Associates
2013 - 2013
Tasks:
- Communicated effectively with customers to determine needs to maximise sales and provide a consistent customer experience
- Maintained selling floor presentations, and restocked them as needed
- Assisted store management and staff with driving store initiatives
Skills developed:
- Effective communication with customers, peers, and management
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Baccarat
- Web Marketing and CRM Assistant
Baccarat
2012 - 2013
- Created and updated the inspirational contents of 9 websites across Europe and Asia
- Managed the E-CRM campaigns (Newsletters, promotional offers)
- Community management (Facebook, Twitter, Pinterest, Youtube for Europe and USA)
- Analysed customers behaviours online
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Lafarge
- Brand and Promotion intern
Paris
2012 - 2012
- Participated in the elaboration of a communication plan to support the brand repositionning strategy of Boral Gypsum India
- Created and managed communication materials (newsletters, company brochures, videos, PR Relations, direct mailers... )
- Updated the company website (www.boral.in)
- Conducted a brand awareness survey
- Participated in Architecture related events
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Association "Les Blouses Roses"
- Volunteer
2011 - 2011
- Led drama related activities in hospitals for children in Nice
- Read tales for inpatient children
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SKEMA Business School
- Marketing Representative
Lille
2011 - 2011
- Set up sales events to promote the school
- Built up a prospect data base (7 000 students' contact information collected)
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Yves Saint Laurent
- Saleswoman and merchandising assistant
Paris
2011 - 2011
- Improved clients satisfaction by welcoming and advising custumers
- Participated in the achievment of the turnover of the boutique by selling fashion items
- Arranged the store display and the windows show
- Managed the replenishment of the store
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Office du Commerce et de l'Artisanat de Nice
- Sales and Marketing intern
2011 - 2011
- Canvassed door-to-door to increase the client data base (500+ shop keepers contacted)
- Promoted the flagship products throught promotional events (customers events, exhibitions)…
- Carried out market researches (900+ person interviewed)
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Association 'La Troupe' de SKEMA Business School
- Treasurer
2010 - 2011
- Drew up budgets (5700€ budget in 2011)
- Participated in drama festivals and managed drama related events (8 events organized)
- Wrote, set up and played plays for companies
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Bureau des Etudiants du Lycée Saint Just
- Communication manager
2008 - 2010
- Managed marketing campaign for the Student government
- Promoted the event organized by the Student government
- Introduced preparatory classes to new students