Nokia Siemens Networks
- Project Director
2006 - 2010
5 year as Project Director for SFR radio projects
2010 SFR capacity program 2G/3G:
Network capacity increase: 3600 sites (1700 sites swaps, 1900 site upgrades), 2G & 3G rollout (1600 Node B/BTS), validation and generalization of SW (RG10 & RU20) and HW (RNC2600, Flexi Rel2), Iu over IP, U900 rollout, RAN sharing (335 node B) improving SFR Quality of Service.
2009 - 2010 SFR 3G modernization (L4L):
2800 Node B swaps in 10 months maintaining SFR Quality of Service and in parallel with 2G & 3G rollout (2400 Node B/BTS, 2900 upgrade Node B/BTS).
2006 - 2008 SFR 2G & 3G network rollout:
2G & 3G rollout (9000 Node B/BTS, 10600 upgrade Node B/BTS); Reference cluster, validation and generalization of BSS13, RU10, improving SFR Quality of Service (SFR 3 years best Network ARCEP 2006 to 2008).
Management of radio 3G & 2G Mobile Network roll out and validation projects: 80 million euro per year project
Scope (50 projects including Turn Key rollout management, Hardware & Software validation and implementation, Network optimization, Quality of service improvement, Maintenance),
Time (overall coordination, overall planning management & long/midterm evolution),
Cost and Revenue (cost baseline, management board, costs improvements, order financial Key Performance Indicators follow-up from start to invoice/payment: 1 600 invoices per month, profitability tracking at a project/region level, backlog management, overall stock and residuals control),
Quality (project metrics follow-up, process & tools standardization, high quality operational level for customized expectations),
Resource (management of 3 Senior Project Managers, 2 Senior Technical Managers, 18 Project Managers, average of 200 resources fully allocated per year and 17 partner companies),
Communication (internal reporting NSN region service lines, Customer Team, International Vodafone Customer Business Team, management boards, master planning management),
Contract (contract management, risk management, change and claim management, Liquidated Damages mitigation follow-up, participation in new contract negotiations and Customer Team strategy)
Customer Relationship Management (high level of customer satisfaction).
Best practice: Financials/Order flow improvement (inventories/stock reduced from 20m€ to 2m€ in one year; invoice backlog reduced from 30m€ to 4m€, International cash award, 15% cost reduction in 2009, Implementation Lead Time improved 50%, Project Accuracy improved 60%…).
Project swap in 2009/2010: 2800 Node B swapped on time (10 months), with SFR high satisfaction and financials results above maximum expectations.
Nokia Siemens Networks
- Project manager; pre-sales and marketing
1999 - 2004
1 year as Service line Cost & Progress Mgt Manager and Program Office Manager
Service Line Management: Management & leadership of the Cost & Progress management team for France. Responsible for contributing and implementing the strategy. Global responsibility for goal setting, operations, resourcing, results and competence development. Providing frame and support for success within the organization. Ensuring good co-operation across organizational units and continuous development of the operations. Ensure a consolidated CPM follow-up within the organization (financial reporting & follow-up, productivity program, tools & process standardization, global cost control (project cost baseline, internal & external invoicing, project inventories, residuals control, Actual vs Estimates follow-up …).
Program Office Manager: Provide Project Management tools and processes; European best practices sharing; implement program management for SFR; improve contract management (risk, claim & change management, …) and financial skills for senior project managers (Latest Estimate process, financial reports, order management …).
Best practice: Service lines financial results; SFR project financials stabilized.
1 year as Services Sales Solution Manager Orange worldwide
Services Sales Solution manager for all Orange worldwide affiliates: Understanding of Service Concepts and Service Product Management; Proficient in contract cost analysis techniques to gather and evaluate price and cost data; Supplier Base Management; business environment understanding and Customer business understanding; Cost, profitability & risk management; Project Management, Supplier business understanding, Sourcing Tools and Processes, Supplier Quality Assurance. Services tender coordination at the CBT level, local teams support, tender guidelines and team management. Main tenders: BSS and UTRAN renegotiation, MSS global Request for Quotation (RFQ), Spare Part Management global RFQ, emerging markets RFQs.
Best practice: GSM & UMTS market share maintained in all countries. NSN market share rank #1.
1.5 years as Project Manager Region IDF for SFR projects
Management of radio 3G & 2G Mobile Network roll out: Scope, Time, Cost and Revenue, Quality, Human Resource, Communication, Risk, Procurement, Contract, Integration and Customer Relationship Management at the region level.
Best practice: New organization setup & customer satisfaction improvement (congratulations from SFR Regional Technical Director and SFR operational management).
1.5 years as Project Manager cost and progress for SFR projects
Sales support (tendering, pricing, case studies, Partner & customer contract support …), Cost and progress management: consolidation, control, reporting, Monthly Resource Allocation follow-up, costs Latest Estimate for short, mid and long term, Work Time Registration control, Project Planning consolidation for 3G & 2G activities including risk management and main issues (master plan consolidation for the SFR radio project director, customer interface)
2 years as Services Sales & Marketing Product Manager (Roll out marketing manager) for all French customers
Tendering support for roll out services (Pricing, Project Planning, Share of responsibilities, Service Descriptions, Partner RFQ and contract support, market price benchmarking …)
Services Scope: network planning, site acquisition, civil works, equipment implementation, and project management. Creation of new services for GSM (BSS/NSS), TETRA, GPRS, EDGE, UMTS (UTRAN/CN-PS/CN-CS), microwave, ADSL/SDSL, circuit switch, for all Nokia Networks France customers (SFR, Bouygues Telecom, Orange, Dolphin, 9 Telecom …)