Mes compétences :
Project management
Translation
Emerging markets
Market research
Marketing
Quality
Operational marketing
Consulting
Entreprises
BNP Paribas Group
- Quality program manager
Paris2011 - maintenantDefine Quality action plan strategy and support 2012 Quality plan preparation
Support 2012 Operations action plan (annual budget)
Promote quality policy objectives
Delivery of a generic customer surveys process and repository; schedule plan of satisfaction surveys
Organization and management of monthly surveys
Follow-up quality maturity dashboard and quality actions reports
BNP Paribas Group
- Head of Competitive and Market Intelligence Unit, Commercial Department
Paris2008 - 2011Assume and determine a comprehensive understanding of markets and competitive environments, their forecasts and trends for key staff in strategic business units, marketing, business development and other key stakeholders
Create, develop, drive and follow-up entire offering on competitive and market research and analysis in both quantitative and qualitative forms
Benchmark, analyze, formulate and distribute notes, reports, analysis to the senior management and key business stakeholders
Industry, market and competitive intelligence briefing documents and presentations for senior management to support strategic and business planning
Identify new opportunities and new trends, and inherit intensified customer market view
Implement monitoring and alert systems in order to anticipate and make decisions
Achievements:
Build from scratch an intelligence unit
Implemented and organized all tools for analyzing, monitoring, reporting
Presentation of strategic markets in the frame of the annual budget
Prospects and expertise of existing industries and new potential markets
Marketing strategy development: markets, regions, positioning, client segmentation
BNP Paribas Group
- Senior Analyst on Market Research
Paris2007 - 2008Reports, notes and expertise to the Board of Directors of the Group
Macroeconomic segmental analysis
Regular Russian banking system reports (on administrative, legislative, environmental subjects)
French Ministry of Foreign Affairs
- Deputy Director of the French-Russian Center of Social Sciences and Humanities in Moscow
2003 - 2006Development and launch of Center’s activity: international scientific cooperation, publication of symposia and seminars, creation of new programs and new scientific networks
Promotion of the Center at the Embassy of France in Moscow, in the French and Russian academic and scientific institutions, in the Russian and French medias
Relations with Russian and French press and medias
Formations
Ecole Des Hautes Etudes En Sciences Sociales EHESS (Paris)
