Menu

Marion BIGI

En résumé

Be part of a leading company’s success story in the capacity of salesperson, to ensure optimal profitability for the company and satisfaction for the company’s clientele

Mes compétences :
Pack office
AMADEUS
Opéra
Conseil
Service
Organisation

Entreprises

  • Hotel N'vy 4*sup - GENEVE Switzerland - Guest service Coordinator

    2015 - maintenant Receptionist in Hotel N'vY Company Manotel (153 rooms)
    Full Time Work – Geneve (CH)
     Check in /check out
     Answer enquiries and Take care of guests // Concierge
     Software : OPERA
     Upselling

  • Auckland city hotel 4* - AUCKLAND New Zealand - Guest service Coordinator

    2014 - 2015 Customer Service Coordinator in Auckland City Hotel (138 rooms)
    Casual Time Work – Auckland City Centre (NZ)
     Check in /check out
     Answer enquiries and Take care of guests
     Organize guest travel and assist them
     Software : OPERA

  • Qualys-Hôtel Lyon Nord 4* - LYON France - Receptionist // In Charge of tourism group

    2014 - 2014 Receptionist in QUALYS Lyon Nord (74 rooms)
    Full Time Work – Lyon (FRA)
     Check in /check out
     Answer enquiries and Take care of guests
     Software : VEGA
     Production of booklet for the new brand
     Occasional Barista / Waitress
     Formation new staff
     In charge of tourism group (contract / rates / inquiries)

  • Park inn by Radisson Lyon-Ouest 3* - LYON France - Receptionist // In Charge of tourism group

    2012 - 2014 Receptionist in PARK INN by Radisson Lyon Ouest (74 rooms)
    Full Time Work – Lyon (FRA)
     Check in /check out
     Answer inquiries and Take care of guests
     Software : OPERA
     Occasional Barista / Waitress
     Formation new staff
     In charge of tourism group (contract / rates / inquiries)

  • Hotelissima - Production assistant (Internship)

    2012 - 2012 Production assistant in HOTELISSIMA
    – Internship – Lyon (FRA)
     Update 2013
     Website management and maintenance

  • Eurafrique - Assistant agent de voyage (Internship)

    2011 - 2011 Stage chez Eurafrique à Aix en Provence dans le cadre du BTS vente et production touristique

  • Ryanair - Stop over agent (Internship)

    Dublin 2010 - 2010 Stop over agent in airport of Marseille for the company Ryanair (European lost cost)
    – Internship – Marseille (FRA)
     Registration of luggage
     Knowledge aerial formality
     Answer enquiries
     Security and self-control

Formations

  • IEFT "Institut Européen De Formation Au Tourisme" IEFT (Lyon)

    Lyon 2011 - 2012 Licence professionnelle

    Diplôme obtenu

  • Lycée Clovis Hugues

    Aix En Provence 2009 - 2011 BTS

    Diplôme obtenu

  • Lycée La Nativité

    Aix En Provence 2007 - 2009 Baccalauréat

    Economique et social - Diplôme obtenu

Réseau

Annuaire des membres :