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Marion SARRAZIN

PARIS

En résumé

Ambitieuse, motivée, curieuse, ouverte & spontanée

Mes compétences :
Hôtellerie
Tourisme
Luxe
hébergement
Management opérationnel
Informatique
Opéra
Gestion hôtelière
Microsoft Office

Entreprises

  • Eden Rock hôtel - St Barths - Assistant housekeeping manager

    2020 - maintenant
  • Le Ritz Paris - Housekeeping supervisor senior

    2017 - 2020
  • Marriott Hôtel - Sydney Harbour - Housekeeping supervisor

    2017 - 2017 600 rooms.

    - setting priorities
    - rooms inspection for leaving
  • Eden Rock Hôtel - St Barths' island - Housekeeping supervisor/night housekeeping supervisor

    2016 - 2017 - Opening and closing service,
    - Setting priorities (selection of rooms for immediate treatment),
    - Management of mini bar,
    - Registration and delivery of customer laundry,
    - Delivery of customer purchases,
    - Welcoming guests,
    - Responding to guest requests and specific cultural requirements,
    - Room inspection for leaving and staying guests (to garantee that standards are respected),
    - Preparation of set up (wedding, anniversaries, romantic, birthday, valentine's day, dog, etc.)
    - Feedback to housekeeping manager,
    - Liaison with engineering, IT, room service and reception,
    - Responsibility for night housekeeping department,
    - Participation in the closure of the hotel; All rooms are emptied.
    - Follow-up to the advancement of renovation, and organization and participation in deep cleaning and reassembling.
  • Shangri-La Hôtel - Paris - Housekeeping supervisor/ night housekeeping supervisor

    2014 - 2016 - Responsible for a team of 5 chambermaids,
    - Setting priorities (selection of rooms for immediate treatment),
    - Welcoming guests,
    - Responding to guest requests and specific cultural requirements,
    - Room inspection for leaving and staying guests (to garantee that standards are respected),
    - Preparation of VIP rooms/suites,
    - Preparation of set up (wedding, anniversaries, romantic, birthday, valentine's day, etc.)
    - Training of new trainee housekeepers,
    - Feedback to housekeeping manager,
    - Inspection of public areas,
    - Liaison with engineering, IT, room service and reception,
    - Management of "Lost & Found" in liaison with security department,
    - Opening and closing service
    - Responsibility for night housekeeping department
  • Careys Manor Hotel & SenSpa - Brockenhurst, England - Waitress

    2012 - 2012 Internship

Formations

Réseau

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