Mes compétences :
Hôtellerie
Tourisme
Luxe
hébergement
Management opérationnel
Informatique
Opéra
Gestion hôtelière
Microsoft Office
Entreprises
Eden Rock hôtel - St Barths
- Assistant housekeeping manager
2020 - maintenant
Le Ritz Paris
- Housekeeping supervisor senior
2017 - 2020
Marriott Hôtel - Sydney Harbour
- Housekeeping supervisor
2017 - 2017600 rooms.
- setting priorities
- rooms inspection for leaving
Eden Rock Hôtel - St Barths' island
- Housekeeping supervisor/night housekeeping supervisor
2016 - 2017- Opening and closing service,
- Setting priorities (selection of rooms for immediate treatment),
- Management of mini bar,
- Registration and delivery of customer laundry,
- Delivery of customer purchases,
- Welcoming guests,
- Responding to guest requests and specific cultural requirements,
- Room inspection for leaving and staying guests (to garantee that standards are respected),
- Preparation of set up (wedding, anniversaries, romantic, birthday, valentine's day, dog, etc.)
- Feedback to housekeeping manager,
- Liaison with engineering, IT, room service and reception,
- Responsibility for night housekeeping department,
- Participation in the closure of the hotel; All rooms are emptied.
- Follow-up to the advancement of renovation, and organization and participation in deep cleaning and reassembling.
Shangri-La Hôtel - Paris
- Housekeeping supervisor/ night housekeeping supervisor
2014 - 2016- Responsible for a team of 5 chambermaids,
- Setting priorities (selection of rooms for immediate treatment),
- Welcoming guests,
- Responding to guest requests and specific cultural requirements,
- Room inspection for leaving and staying guests (to garantee that standards are respected),
- Preparation of VIP rooms/suites,
- Preparation of set up (wedding, anniversaries, romantic, birthday, valentine's day, etc.)
- Training of new trainee housekeepers,
- Feedback to housekeeping manager,
- Inspection of public areas,
- Liaison with engineering, IT, room service and reception,
- Management of "Lost & Found" in liaison with security department,
- Opening and closing service
- Responsibility for night housekeeping department
Careys Manor Hotel & SenSpa - Brockenhurst, England
- Waitress