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Martin WIELAND

LAUSANNE

En résumé

Providing a large broad managerial and operational experience in the business of consumer goods, retail (food, non-food, specialty markets), Gastronomy, Customer Service, taking into account financial indicators and targets profitability.

Pragmatic considerations based on a national and international experience in the implementation of business strategies, operational management of business units.

Motivator / unifying team, particularly at ease in a multicultural environment through my sense of listening and my trilingual knowledge.

EXPERTISE:
- Strong customer support focus / - Analytical thinking / - Highly developed communication skills
- Experienced operational and financial knowledge

TRANFERABLE SKILLS:
- Sound business acumen / - Strong work ethics / - Perseverance and self- motivated to excel

LANGUAGES:
- German (mother tongue) / - English (fluent) / - French (fluent) / - Italian (basic) / - Portuguese (training)

EDUCTION:
- Diploma of EHL de Lausanne / - Diploma of CDE du CRPM Lausanne / - Continuing education with ZfU Zürich / - Financial education by Thomson Reuters Ltd.








Mes compétences :
Strong customer support focus
Experienced operational and financial knowledge
Analytical thinking
Highly developed communication skills

Entreprises

  • LRG SA - Head of Sales

    2015 - maintenant

  • Thomson Reuters - Financial Market Executif

    Paris 2013 - 2014 Providing problem-solving support to German and English clients for Thomson Reuters Premium products. Managing resolution processes and assuming ownership of client queries as well as data and functionality issues. Identifying sales leads in close cooperation with account management.
    Financial knowledge was driven by intensive practical and theoretical courses

  • Independant - PROJECT MANAGEMENT SPECIAL MANDATS

    2012 - 2013 • InnoPark Suisse SA: Temporary Mission: Consulting – Management.
    • Family Real Estate: Development of the family real estate property.
    • Genolier Swiss Medical Network: Acquisition of doctors in the Swiss German part for GSMN.


  • Societe cooperative Migros Vaud - Directeur de Vente et Marketing

    2008 - 2012 Member of the General Management and the Committee of Heads of Sales & Marketing Migros CH. Mission: Development of the business units: Specialized Markets and Customer Service Support - Marketing Communication - New Business - Non Food - Gastronomy.
    Direct Reports: 15 managers / Total of 50 units / Total employees 500 / Turnover of 350 mio. CHF.

  • Societe cooperative Migros Vaud - Directeur de Vente

    2002 - 2008 Member of the General Management and the Committee of Heads of Sales & Marketing Migros CH. Responsible for 58 retail stores and 30 gastronomy units.
    Direct reports: 12 managers / Turnover volume of: CHF 1,150 million and 3,300 employees.

  • Chick'n'more - COO et Administrateur

    2001 - 2002 Start-up of the first Swiss chicken themed fast-food chain. Responsible for the implementation of the business plan in the following areas: Operational - Human Resources - Finance – MIS.
    In 18 months, we opened 12 new outlets. Turnover volume of CHF 40 million and 70 employees.

Formations

  • ZfU - International Business School (Thalwil)

    Thalwil 2008 - 2009 Diplome

    Strategic Management & Finance and controlling for non-financial managers; ZfU Zürich.

  • CRPM (Lausanne)

    Lausanne 2006 - 2007 Diplome

    Business management

  • Federation Cooperative Migros (Zuerich)

    Zuerich 1997 - 1998 Diplome

    Member of the high potential managers group of Migros

  • Ecole Hôtelière De Lausanne (Lausanne)

    Lausanne 1982 - 1986 Diplome HES

    Hotel Management
    Strong customer focus behavior

Réseau

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