Mes compétences :
E-Commerce
CRM
Cosmétiques
Gestion de projet
Management
Reporting
Gestion de la relation client
Contrôle de gestion
Entreprises
ID Concept
- Gérant
2016 - maintenantImportation et commercialisation de la marque ARAN Cucine
Développement de la relation client / fournisseur
Interface quotidienne avec les clients pour la réalisation de leurs projets
Réponses aux appels d’offres
Gestion financière
Gestion logistique
Sercopac - Groupe MANTOVANI (NPC, Tati, Eram, Gémo)
- Responsable Administratif & Financier
2014 - 2016
SERCOPAC
- Directeur de magasin
2012 - 2014 Gestion d’une équipe de 8 personnes (encadrement, gestion des plannings)
Implantation et réaménagement du magasin
Garant du respect des règles d’hygiène et de sécurité
Mise en Scène
- Chef de projet
2010 - 2012
Clarins Fragrance Group
- Associate Manager, Internet Marketing
Paris2007 - 2010Manage US ecommerce site; grew net sales by 108% in 2009 compared to 2008 through integrated marketing strategy, including email marketing (increased CTR by 10%), SEO/SEM (decreased CPA by 12%); direct Paris based design team on the creation of US & Web specific visual element; responsible for sampling/promotion budget; oversee Paris based developing team on the implementation of site’s updates; conducted the US launch of Thierry Mugler Eboutique in 2007, liaising with head office in France, Creative, Development, Marketing.
Manage with the Consumer Relation Manager the Thierry Mugler loyalty program; launched the US dedicated website for TM customers (increasing registered customers by 26%); coordinate with Paris based CRM team new developments for the website or for new mailings; direct creative team on the conception of promotional mailing; assist customers on a daily basis.
Responsible for analyzing on a quarterly basis retail sales for Clarins Fragrance Group; examine results of the implemented promotions in the US; present the results to the different brand managers and senior manager.
