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Mehdi ROUANE

VANCOUVER

En résumé

Summary
Reliable, easy-going, punctual and motivated
Team-player, very quick learner, and fluent in French and English

Customer Services
Five years of experience in customer service in many different positions such as B to B relationships, telesales operator, sector manager, after-sale services and cashier

Mes compétences :
Conseil
Vente
Développement durable

Entreprises

  • Reframe Marketing - Internship

    2014 - 2015 Market study in search for new opportunities, Benchmark, canvass new customers.

  • ENSIATE - Chargé des Relations Entreprises

    Nanterre 2013 - 2014 - Instructed and guided over 250 engineering students regarding weekly assignments and searched for placement within companies for co-op program in cooperation with academic and administrative departments
    - Drafted nearly 200 recruitment contracts with renowned international companies benefitting the co-op program engineering students

  • ENSIATE School of Engineering - Recruitment and Communication Manager

    2011 - 2013 - Canvassing and gathering students for an engineering school
    - In charge of the whole process of recruitment for new students

  • Saveurs-du-Liban - Sector Manager

    2010 - 2011 In charge of sales for Ile-de-France sector (Paris and suburb)

  • Cuisin'Store - Management Assistant

    2008 - 2010 - Gathered, registered and treated customer complaints in an after sales department
    - Worked with many diverse staff members in various positions to accomplish daily tasks and deliver excellent customer service
    - Organised daily routine for a group of three workers

Formations

  • ILAC (Vancouver)

    Vancouver 2014 - 2014 Certificate of business English

  • ENSIATE School Of Engineering

    Courbevoie 2011 - 2012 MBA Operational Management of Sustainable Development, ENSIATE Paris

  • ESCG Paris

    Paris 2010 - 2011 Bachelor's degree in Management and Administration of Companies

  • Rise SQY

    Montigny Le Bretonneux 2008 - 2010 Certificate in Management Assistance

  • Université De Versailles SQY

    Versailles 2007 - 2008 First years at Law university

  • Lycee Corneille

    La Celle Saint Cloud 2003 - 2006 High School Diploma in Economy and Sociology

Réseau

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