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Mélissa DELAHAYE

PARIS

En résumé

Mes compétences :
Communication
Communication web
International
Marketing
Web

Entreprises

  • SECOR - Junior Consultant and Communications Manager

    2009 - maintenant Contributed on clients’ mandates and business development:
    1. Business development: preparation of service offers and presentation to the prospects
    2. Contributed on diverse mandates:
    - Realized competitive analysis to detect market opportunities (Vietnam, Cambodia, Laos)
    - Performed market watch on different sectors (hospitality, FMCG, automotive…)
    3. Marketing activities: brochures, internal communications
  • PARK HYATT SAIGON - Public Relations Coordinator

    2008 - 2008 Assisted PR manager in daily activities:
    - Wrote press releases, e-newsletters and other promotion materials
    - Helped organize events setting the standards of the five-star hotel
    - Collaborated with journalists from local media
    - Maintained archives of press clippings for comprehensive media coverage
  • CASINO - Marketing and Communications Manager

    Saint-Étienne 2008 - 2009 In the shopping malls department:
    1. Realized a market study on shopping malls in Vietnam
    2. Proposed recommendations to increase traffic
    - Tenant mix strategy
    - Researched new tenants (mainly national brands with strong reputation)
    - Customer satisfaction (welcoming, services, atmosphere, sensorial experience)
    3. Managed a « Community Life Center » located within one the malls
    - Recruited partners and volunteers (music and English schools, associations, hospitals…)
    - Implemented events (logistics, supervision, public relations)
  • TECHNOLOGY EVALUATION CENTERS - Internet Marketing and Communication Assistant

    2006 - 2006 Developed client base by running multiple e-mailing campaigns:
    1. Edited, revised and wrote copy for e-mailing campaigns and newsletters
    2. Conducted operational activities
    - Executed queries to recover and assemble specific data from multiple databases
    - Used campaign management tools, spreadsheets, databases and query tools
    3. Analyzed campaigns reporting and implemented improvements
    - Increased qualified lead generation through online forms and campaigns
    - Trends, anomalies, testing results

    Increased the website visibility through optimization strategies (Search engine optimization):
    1. Improved the website's positioning in search engines and directories
    2. Researched and analyzed keyword phrases
    3. Adapted META tags and website content using pertinent key words

Formations

  • National Central University NCU (Chung Li)

    Chung Li 2006 - 2007 Semestre d’études à Taïwan

    - Programme intensif de mandarin
  • Ecole Supérieure Des Sciences Commerciales D'Angers

    2003 - 2008 Master en Sciences de Gestion et Management

    - Spécialisation de fin d’études : Management de la Communication d’Entreprise
    - Mémoire de Master : « La communication sur le développement durable et le Web 2.0 »
  • Lycée Francois 1er

    Fontainebleau 2000 - 2003 Bac Scientifique

    Obtenu avec Mention

    Section européenne Allemand

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