Merve TUFEKCI PLEGAT

En résumé

Entreprises

• Kenes Group - Chef de Projet - Project Manager

  Geneva 2016 - maintenant Organizing congresses worldwide for international associations. In charge with procurement, sponsorship & exhibition sales, account management, operation management, business develeopment, marketing, budgeting and finance

• ODS Turkey - Directrice du Développement des Affaires

  2014 - 2015 • Key Account Management in leisure segment to increase the volume of business
  • Following communications with present clients; introducing the developments of the company, of the destination and supporting project managers to follow up present offers
  • Responsible with “Like a Sultan”; the exclusive brochure of the company targeting high-end leisure travelers including updates, rates, design etc
  • Negotiating and obtaining rates from suppliers to keep the said product alive
  • Following the communication with the representative offices and international associations including financial reports, sales call and fair arrangements, suppliying information for their newsletters (for both leisure and mice segment) etc
  • Organising the familiarization trips
  • Creating new products for leisure segment
  • Preparing reports over the present clients, markets, representatives for management
  • Following, visiting new openings in whole Turkey and preparing reports for management, the project managers and representatives
  • Supporting Purchasing Department for contract renawals
  • Making sales calls, attending fairs, representing the company

• ODS Turkey - Groups & Individuals Department Manager

  2012 - 2014 • Heading one of the two producing departments of the company with organizational, managerial and production responsibilities
  • Responsible with the management of the department: setting the target budgets for each project manager in the team; assigning right project manager to each group series, constant clients as well as new daily single requests
  • Responsible with product development: following the trends; new openings; market conditions and competition in the market by companies and products; pursuance the relationship with hotels and other suppliers; creating new itineraries; discovering new destinations
  • Reporting to company's head management: preparing monthly production reports; quarterly performance reports and necessary sales & revenue reports for representative offices
  • Responsible with the develop of the project managers: monitoring the product knowledge; preparing necessary product and market trainings with Training Department; monitoring their budgets and assisting on increasing conversion & profitability rate
  • Attending international fairs, making sales calls and arranging familiarization trips to widen the company's portfolio
  • Cost controlling and supporting purchasing department

• Tekser Tourism AS - Executive Account Manager

  2004 - 2011 • Was responsible with South American Market (Brazil was the top country): product management for the market; preparing the proposals; heading the operations of groups and individuals
  • Was responsible with USA, Australia and French Market: product management for these markets; preparing proposals and heading the operations of all exclusive groups side the individuals of major accounts
  • Was responsible with the communications with representative offices: following all communications with representative offices in USA, Brazil, Mexico, Australia and France; preparing promotional documents and brochures; preparing quarterly sales & revenue reports for representative offices
  • Was handling the supplier communications: obtaining seasonal rates from the hotels and other suppliers
  • Was assisting the department manager: assisting staff trainings; monitoring junior account managers' proposals & operations
  • Was assisting the Accounting Department: with invoicing & payment follow-ups with clients; cost-controlling
  

Formations

• Marmara University (Istanbul)

  Istanbul 1994 - 1998 Econometrics

Réseau

• Argans DOMINIQUE

• Christophe TISSINIER

• Grégoire STEWART

• Jean-Emmanuel SAADI

• Jérôme BARROIS

• Marie Francoise BROUARD

• Mireille LAMBERT

• Olivier LUISETTI

• Sara KACIMI