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Michael MANGILI

Sophia Antipolis

En résumé

Mes compétences :
Business
Business analyst
International
International project management
Management
Microsoft Project
Microsoft Project Management

Entreprises

  • Amadeus IT Group - Business Analyst - Coordination Asia Pacific

    Sophia Antipolis 2013 - maintenant Airlines project coordination and business analysis support for Airline IT/Inventory products in Asia Pacific.
    Based in Sydney, Australia

  • Amadeus - Functional & Business Analyst for Airline IT Systems

    2012 - 2013 Leading business requirement elicitation, functional analysis and project coordination for major airlines projects.

  • Akka Technologies - IT Functional Analyst and project coordinator

    Paris 2009 - 2012 Functional & Business Analysis at AMADEUS acting for AKKA Technologies.

    Definition of innovative airline IT product optimizing airline sell processes (e.g. Singapore Airline, silkair and TACA).

    Coordination of airline Inventory implementation and interfacing with distribution and revenue management Systems of SAS Scandinavian.

    Supporting the airlines end users in production phase.

    Performing functional validation including non-regression and user acceptance testing.

    Interfacing product with other airline and distribution systems.

    Liaising technical and business aspect by interacting with customers, development and marketing teams.

  • Parexel International - IT Business Analyst - Intern

    Paris 2008 - 2009 - Supporting Clinical Trials Management System requirements and specifications
    - Establishing Process Modeling Standard and Guideline
    - Gathering and documenting user requirements for internal portal
    - Interacting and communicating with various stakeholders

    __________________________________________________________


    - Implication dans la définition du cahier des charges et des spécifications techniques d’un système de gestion des études cliniques
    - Définition d’un standard de modélisation des processus métiers
    - Constitution du cahier des charges pour un portail interne
    - Communication avec les différents acteurs des projets

  • Modulis.ca - Web developer and project manager

    2007 - 2007 - Integrating an open-source CRM with a VoIP System (design, development and deployement phases of the project).
    - Contributing to technology monitoring, server administration and Customer Relationship Management (CRM).
    ___________________________________________________

    - Conception, développement et déploiement d’un projet open-source d’intégration d’un CRM avec un système téléphonique VoIP.
    - Contribution aux veilles technologiques, à l’administration des serveurs et à la gestion des relations clients.

Formations

  • Université De Technologie De Lappeenranta Finlande (Lappeenranta)

    Lappeenranta 2007 - 2007 International Business and Technology Management - IBTM Erasmus

  • Université Compiègne (Compiegne)

    Compiegne 2006 - 2009 Management des projets innovants

  • Université Compiègne Université de Technologie de Compiègne (UTC)

    Compiegne 2003 - 2005 Tronc Commun - Prépa intégrée

Réseau

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