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Mirabelle CHE

YAOUNDE

En résumé

-Ambitious
-Hardworking
-Verbal and written communication skills in french and english
-Attention to detail
-Confidentiality
-Planning and organizing
-Time management
-Interpersonal skills
-Customer-service orientation
-Initiative
-Reliability


Mes compétences :
Reliability
Teamwork
Time management skills
Computer literacy: MS Applications – Excel, PowerP
o Verbal and written communication skills in Frenc

Entreprises

  • Standard Chartered Bank, Cameroon - Teller - Cash Manipulator

    2014 - 2015
  • Standard Chartered Bank, Cameroon - INTERN

    2014 - 2014  Received and provided clients with necessary information on account opening formalities and follow up for completion by Customer Service Unit;
     Treatment of account notes, preparation for signature by Head of Financial Institutions and Relationship Manager, photocopy and registration for sign-off by Customer Service Unit and eventual filing of our copies in client’s files;
     Performed NORKOM on new signatories to an account, assigned alerts and checked relevant documents for Customer Due Diligence review;
     Provided clients with information on their accounts such as account balance, account status (active or open, dormant), account transactions while using eBBS (Electronic Business Banking System);
     Verified signatures of current signatories to an account, power of attorney, account annotations, address confirmation and call-back confirmation details while using SIGCAP;
     Handled correspondences coming into and out of Wholesale Banking Unit;
     At the level of Customer Service Unit, the intern helped clients fill out cash deposit slips, took and transmitted telephone calls, learned how local transfers are done, registered and transmitted client documents to their respective departments;
     At the level of Transactions & Operations, the intern did tick-backs, call-back confirmations and their eventual registration, learned how foreign transfers (out of the CEMAC Zone) and currency exchange are done;
     At the level of Transactional Banking, the intern learned how personal accounts are managed in order to meet the needs of the bank’s client’s staff.
  • Standard Chartered Bank, Yaoundé - Intern, Wholesale Banking Unit

    2013 - 2013 Main Job Tasks and Responsibilities

    o Handled incoming and outgoing correspondences.
    o Received and provided clients with necessary information on account opening formalities and follow up for completion by Customer Service Unit;
    o Treatment of account notes, preparation for signature by Head of Financial Institutions and Relationship Manager, photocopy and registration for sign-off by Customer Service Unit and eventual filing of our copies in client’s files;
    o Research and build relationships with new clients and new signatories to an account, assigned alerts and checked relevant documents for Customer Due Diligence review;
    o Work with internal technical staff to meet client needs and Provide them with information on their accounts such as account balance, account status, account transactions etc
    o Verified signatures of current signatories to an account, power of attorney, account annotations, address confirmation and call-back confirmation details while using SIGCA.
  • Skanner I-com Holdings - Executive Secretary

    2012 - 2012 Main Job Tasks and Responsibilities
    o Prepare and manage correspondence, reports and documents
    o Organize and coordinate meetings, conferences, travel arrangements
    o Take, type and distribute minutes of meetings.
    o Arrange and confirm appointments
    o Handle incoming mail and other material
    o Set up and maintain filing systems
    o Set up work procedures
    o Communicate verbally and in writing to answer inquiries and provide information
    o Liaison with internal and external contacts
    o Coordinate the flow of information both internally and externally
    o Operate and manage office equipment and supplies

Formations

  • University Of Yaounde II, Soa (Yaoundé)

    Yaoundé 2011 - 2012 Masters
  • University Of Yaounde II, Soa (Yaoundé)

    Yaoundé 2010 - 2011 Bachelors
  • Pss Bafut (Bamenda)

    Bamenda 2006 - 2006 G.C.E "A" LEVEL
  • G.H.S.MANKON (Bamenda)

    Bamenda 2004 - 2004 G.C.E "O" LEVEL

Réseau

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