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Juniper Networks
- Resident Engineer
NEUILLY SUR SEINE
2015 - maintenant
Juniper Resident Engineer at Orange France
- On-site level 3 support
- On-site training and knowledge transfer
- Providing recommendations and operational procedures
Products:
- QFX3000-G QFabric System
- MX960
- EX8200 Virtual-Chassis
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Infradata
- Senior Network Engineer
2012 - 2015
- Support:
Service Provider networks: MX routers
Enterprise networks: EX4200/4500/4550 virtual-chassis, SRX series
- Design:
MPLS services network: L3VPN, L2VPN and NG-MVPN
- Professional Services:
Data Center solution based on QFX3000-M and MX virtual-chassis
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Juniper Networks
- Technical Support Engineer
NEUILLY SUR SEINE
2011 - 2012
- Providing hardware and software technical support, including configuration assistance and troubleshooting of mentioned products and other peripheral systems for timely resolution of issues.
- Delivering high-quality technical assistance for Juniper Networks' Routing products, through telephone and electronic communication.
- Reproducing customer problems, and coordinating fixes by engineering departments
- Documenting all actions taken toward resolving customer issues in contact tracking database
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Orascom Telecom Tunisia
- Ingénieur Services IP/MPLS
PARIS
2008 - 2011
Transmission Department
IP/MPLS Services Engineer
- IP/MPLS backbone equipments commissioning: Juniper M120, Cisco 7600
- High-level, low-level Design of several telecom platforms migration over the IP/MPLS backbone (Voice R4, STP, IN, NTHLR …) using MPLS based VPNs
- Troubleshooting and resolving connectivity problems of services carried over IP/MPLS backbone.
- MPLS backbone performance monitoring using InfoVista
- Conducting extensions of OTT Data Communication Network (DCN); topology and IP addressing plan reorganization; IP routing optimization.
- Planning and ordering IP connectivity of PDH and SDH equipments to the DCN.
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AeTECH
- Field Engineer
2007 - 2008
Technical Department
Field Engineer
- Test reporting and configuration of Paradyne’s IP and TDM SHDSL equipment within a national scale deployment.
Customer: Tunisie Telecom (first national telecom operator)
- Test reporting of installed Redback SmartEdge routers intended to extend the national IP backbone.
Customer: Tunisie Telecom
- Management of Alcatel’s PBX install projects including telephony and data cabling and system configuration (OmniPCX Office)
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Orange
- Stagiaire
Paris
2006 - 2006
Département Transmission and Network Modelling
Optimisation basée sur simulation des performances perçues par l’utilisateur des services paquet dans un réseau 3G
