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ATM Mobilis
- Front Office Supervision Engineer
Alger
2008 - maintenant
• Monitor Alarms and performance information on the 24x7 Basis
• Perform initial analysis to identify issues follow by restoration if possible (1st line support)
• Perform Periodical network Backups and health checks ti determine network status
• Respond to Network Customer Support Team within agreed SLA time frame
• Create and Update/Manage Trouble Tickets for any detected problem
• Ensure all docket information are capture in activity log
• Managing technical escalation to ensure faults is rectified within agreed SLA’s
• Perform Escalation and Notification to keep management and other business units informed during system outages
• Assist The Front Office Shift Leader in producing activity report for KPI calculation
• Assist the Operation team in process improvement and ongoing development of tools and system
• Ensure Proper work progress, shift handover, data communication.
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Huawei
- Optical Network Engineer
Boulogne Billancourt
2008 - 2008
• Maintenance des équipements SDH Metro 3000 (2.5Gb), Metro 5000 (10Gb) de HUAWEI, le PCM de TRANFA, Le ADR155C, Le ADR2500C, ainsi que le FMX de SAGEM.
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Linfra Algerie
- Ingénieur L.O.S
2007 - 2007
• Confirmation de visibilité sur terrain entre deux points géographiques pour les futures BTS (ou BTS existantes -pour enrichir le réseau de transmission-).
• Elaborer les rapports a transmettre au client (WTA) comportant :
- Les photos des deux sites et la visibilité entre eux
- Toutes les informations concernant les deux sites (Type du site, hauteur, hauteur minimale des emplacements des FH.
- Le diagramme de rayonnement entre les deux sites en utilisant le PATHLOSS
- Le diagramme de Fresnel en utilisant le PATHLOSS.
