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Mostafa MACHKOUR

MOROCCO

En résumé

Long and rich experience in Managing the Rooms Division in Hotels.Hands on management style,Revenue and customer satisfaction oriented.Looking for a Management Challenging role in a Large Business Hotel.

Entreprises

  • Dynamic Consulting and Logistics - Directeur Commercial

    2012 - maintenant Commercialisation de toutes les solutions de logistique.
  • Rivoli Hotel Casablanca - Director of Rooms

    2010 - 2011 Restructuring the Rooms division, Re-arranging staff to be prepared for a five star hotel standards, In-charge of Front Desk, Housekeeping, Business Centre, Fitness Centre, Training staff, Enforcing the marketing programs and promotions.Reason of leaving :tChange of the company objectives.
  • Powertrans - Director of Sales / Co-Owner

    2007 - 2011 Resposabilitiest:tManaging the company operations including sales activities setting up and managing strategies, counseling.
  • Moevenpick Sanaa - Pre Opening & opening Front-Office Manager

    2005 - 2006 Building up Front Office Department, Recruiting and Training hired staff, Implementing Moevenpick operating Standards , Preparing forecasts, Controlling all the Front Office day to day operations.Reason of leaving :tPreference to social life in Jeddah
  • Moevenpick Al Nawras/Jeddah - Front office Manager

    2004 - 2005 Restructuring the Front Office different Departments, Re-arranging staff to cut cost (payroll), In-charge of Front Desk; Training staffs, Enforcing the marketing programs and promotions.Reason of leaving :tPre Opening opportunity.
  • Juba Tours Travel Agency/Casablanca - Director of operations

    2003 - 2004 Hiring all the staff and organizing all the departments. Setting up all the standards and implementing themEnforcing the marketing programs and promotions.Reason of leaving :tBusiness difficulties.
  • Hyatt Regency Jeddah - Front office Manager

    1999 - 2002 Restructuring the Front Office different Departments, Re-arranging staff to cut cost (payroll), In-charge of Front Desk
  • Hyatt Regency Makkah - Sales Manager

    1996 - 1998 Training staffs, Enforcing the marketing programs and promotions.Achievementstt:tManaged to cut rooms cost to 20% less in a 2 years.Reason of leaving :tPersonal Business Opportunity.
  • Sheraton Medina Hotel - Front-Office Manager

    1994 - 1996 Managing Front Office Operation, Completing Room Reports to Head Office, Restructuring and Retraining the Front Office Department.
  • Sheraton Marrakech Hotel/Sheraton Agadir Hotel - Pre Opening & opening Front-Office Manager

    1993 - 1994 Building up Front Office Department, Recruiting and Training hired staff, Implementing Sheraton Policies and Procedures, Preparing forecasts, Controlling all the Front Office operations, Maintaining Sheraton Standards, Finalizing Room Reports to Head Quarters.
  • Holiday Inn Casablanca - Night Manager

    1992 - 1993 Controlling Hotel Night Operations, Handling Guests problems, Supervising Safety and Security measures.
  • Metropolitan Hotel / Dubai - Front Office Supervisor

    1991 - 1992 Supervising and Controlling Front Office Operations, Assisting the Rooms Division Manager, Preparing Statistical Reports.
  • Sheraton Casablanca Hotel - Duty and Night Manager

    1990 - 1991 In-charge of the Hotel Operations, Handling guests complaints, Supervising groups and VIPs check-in & check-out, Approving special rates.
  • Sheraton Casablanca Hotel - Guest Service Agent

    1989 - 1990 Reception work, Front Office Cashier, Night Clerk, Reservation taking, All F.O. Services.

Formations

  • Hassan Ll University - Morocco

    1984 - 1988
  • Higher School

    1984 - 1988

Réseau

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