-
Adecco International
- Bilingual secretary
Villeurbanne
maintenant
Mission at US Robotics (3Com), an Gegetel and Worldcom ( now Verizon Business) from June to October 1997.
-
FM GLOBAL
- Client Process associate
2008 - 2015
Working with Engineers, sending reports, updating data,training new colleagues, issuing procedures about daily working applications, all within an international environment.
-
Verizon Business (France)
- Bilingual assistant
2001 - 2007
Sales Administrator and Indirect Voice Order Manager (2001-2007)
Managing and following Switchless Reseller customer orders
Using internal software (invoicing, activating clis - customer line identification on the switches)
Solving problems encountered by customers
Training colleagues for the use of internal software (with ppts documents)
-
Verizon Business (France)
- Bilingual Sales assistant
2000 - 2001
In Wholesale department
Interfacing with sales, customers and internal departments (billing, invoicing, service delivery)
Writing an activity user guide for other users
Maintaining Directors’ and Managers’ agendas
Answering and filtering telephone calls
Writing minutes
Following recruitment files (contacting the partners, arranging meetings with the Director)
-
Verizon Business (France)
- Bilingual administrative Assistant
1997 - 1999
International Operation and Customer Service support department
Booking travel (Europe,USA, Asia)
Organising seminars for about 40 people
Defining my role and administrative procedures
-
Essilor International
- Junior Bilingual Executive Assistant
1996 - 1997
International Medical and Professional Departments
Translation (French to English, English to French)
Typing survey documents
Writing-up and analysing the results of surveys for the CEO
Learning traditional assistant tasks as part of a work based training programme ( CPSS-Trudaine)
